Warranty & Care Pack
Your purchase of any Canon product* within Australia or New Zealand which is distributed by Canon Australia or Canon New Zealand is automatically covered by Canon's 12-month warranty^.
To make a warranty claim you will need to provide proof of purchase. You can register your Canon product online via MyCanon, or you can post in a completed warranty card (supplied with your product).
*excludes most business products (imageRUNNER & iR-ADV devices, Production Printers, Dream Labo), and business product accessories, including software solutions.
How to register your product via MyCanon
Login to or join MyCanon
- Add new product to your Shelf (Manage My Shelf)
- Complete all details of the Product Registration form
- You have the option of including a scan of your original proof of purchase.
For further enquiries about Warranties or On-site Service and Support please call 13 13 83
Want extra protection for your Canon product?
Then the Canon Care Pack is for you! With Canon Care Pack you get:
- Product replacement for up to three years
- Free no-hassle shipping
- Transferable cover
With the Canon Care Pack you will have that extra peace of mind knowing that your Canon product is protected*
|Canon Care Pack
|Care Pack 1 (Light Blue)
||Covers Canon product purchased to the value up to $499.99|
|Care Pack 2 (Grey)
||Covers Canon product purchased to the value between $500.00 - $999.99|
|Care Pack 3 (Dark Blue)
||Covers Canon product purchased to the value between $1000.00 - $1999.99|
|Care Pack 4 (Black)
||Covers Canon product purchased to the value between $2000.00 - $2999.99|
What do I do next?
- Read and agree to the Terms and Conditions
- Purchase your appropriate Care Pack (Care Packs will be available for purchase in retail stores and online through Canon Store from mid July, 2012)
- Register the Care Pack within 14 days of purchase
For further enquiries about Canon Care Pack and Support please call 13 13 83
*The Care Pack excludes Laser Beam Printers, Multi-Function Laser Printers, accessories and consumables. Care Pack does not cover accidental damages. Only valid with Canon Australia Pty Ltd products.