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Depending on the level of service you choose, this can range from simply maintaining the correct paper and toner levels to a complete in-house monitoring and maintenance service.
On-Site Customer Care
Canon customer care staff can be provided on a full-time or part-time basis.
Depending on your organisation's needs, this service may include:
Maintaining and replacing suppliesBasic problem solving and maintenancePerformance monitoring and reportingThe collection of meter readingsWaste managementTrainingLiaison with service technicians
On-Site Technical Support
Ideal for organisations with particularly large device fleets and demanding output requirements, we can provide on-site technical support personnel on a full-time basis.
These highly-trained technicians will reduce the burden on your IT staff by attending to problem and repair requests immediately. As part of the service, your on-site technical support staff will undertake a planned preventative maintenance program to maintain efficiency.