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(if applicable)
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Please ensure that you include a copy of your original purchase receipt and warranty card for warranty service, otherwise a quote will be issued.
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Date should be in the format (dd/mm/yy)
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Note - please ONLY include accessories related to the problem you are having.

Note - Please list all included accessories


Important! Canon cannot be held responsible for equipment that is damaged or lost in shipping. Therefore, we strongly advise that you follow these instructions carefully.

Instructions:

  1. Print and complete this form (or complete online & print).
  2. Secure your equipment carefully in a cardboard box with suitable packing material to ensure proper protection during shipping. It is not advisable to send equipment in an envelope.
  3. Include this form and any applicable warranty documentation in the box.
  4. Select a courier that provides tracking information for the package.
  5. Ship your package to:

    Post:

    Canon Camera Repairs
    Imaging Service
    PO Box 6246
    WETHERILL PARK NSW 2164

    **Courier:

    Canon Camera Repairs
    Imaging Service
    Dock 3, 3-5 Davis Road
    WETHERILL PARK NSW 2164

    ** Please note this address is not a customer facing premises.

  6. You will receive a Goods Received Document in the post or via email. Please check the accuracy of the information supplied and advise us immediately of any changes.
  7. Please take the time to thoroughly read your instruction manual in order to rule out any user error prior to sending your product in for service, as a minimum charge of $50.00 Inc. GST applies to all rejected, out of warranty repairs and no-fault-found assessments. This excludes a return shipping cost of $14.30 Inc. GST where applicable.




                                                                                                                                                               

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