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CCD Image Sensors Service Notice

Announcement regarding repairs to affected products displaying CCD image sensor phenomenon.


We made an announcement in October 2005 about our free repair services to address a problem with the CCD image sensor used in Canon digital cameras and digital video cameras. However, as the service period for these products has now ended, kindly note that we will no longer provide such repair services for the following products after the end of service dates indicated below. For any suspected CCD image sensor issues, please contact:

Canon Australia
Services and Support
13 13 83 (local call)

Canon New Zealand
Customer Care
0800 222 666


Affected Products:

Affected Model

Announce Date

End of Service Date

Digital Camera

PowerShot A40

22 October 2009

31 March 2010

Digital IXUS V2

22 October 2009

31 March 2010

Digital IXUS 330

22 October 2009

31 March 2010

Digital IXUS V3

13 February 2010

31 July 2010

Digital IXUS II

25 August 2010

31 January 2011

PowerShot A300

25 August 2010

31 January 2011

PowerShot A70

25 August 2010

28 February 2011

Digital IXUS 400

25 August 2010

28 February 2011

PowerShot A60

25 August 2010

31 March 2011

PowerShot A80

31 January 2011

30 June 2011

PowerShot A310

31 January 2011

31 July 2011

Digital IXUS IIs

31 January 2011

31 August 2011

Digital IXUS 430

31 January 2011

31 October 2011

PowerShot A75

11 August 2011

31 December 2011

PowerShot A85

11 August 2011

31 December 2011

Digital IXUS 500

11 August 2011

31 January 2012

PowerShot S1 IS

11 August 2011

30 April 2012

PowerShot S60

11 August 2011

30 April 2012

 

Digital Video Camera

MV5i MC

22 October 2009

30 April 2010

MV650i

25 August 2010

31 December 2010

MV630i

25 August 2010

31 December 2010

MV600i

25 August 2010

31 December 2010

MV6i MC

25 August 2010

30 April 2011

MV750i

31 January 2011

30 June 2011

MV730i

31 January 2011

30 June 2011

MV700i

31 January 2011

30 June 2011