The EOS People’s Gallery FAQ’s
Who may take part in People’s Gallery?
Australian and New Zealand residents over 18 years of age who have access to or own a digital camera and have registered with MyCanon and World Of EOS. Please see terms and conditions of entry.
When is the Registration period?
You can register to take part in People’s Gallery at any time as it is an ongoing way to share your images.
Am I under any obligation to purchase anything?
None whatsoever. However, if you have any product enquiries, click here or contact your nearest authorised Canon reseller.
How many times can I enter?
You can create as many galleries as you like, however within each gallery you can have a maximum of 5 walls with a maximum of 20 photos in total.
How do I create a gallery?
Firstly, you will need to be a registered MyCanon & World Of EOS user with a valid password and login combination to upload an image. To upload, simply follow the instructions and steps for uploading images and customising your gallery where prompted. You will be asked to confirm or change your submission. If you are happy please submit your gallery for approval - once you have submitted your gallery you will no longer be able to make any changes unless it gets rejected by moderation. Each image must be under 5mb to be uploaded. If you are unsure how to do this click here.
When uploading images do I have to fill in all the image details relating to camera type, aperture, shutter speed and ISO?
No, you can choose not to do this if you wish but we encourage all photographers to share how their image was achieved so others can learn from you.
May I upload portrait or landscape photos?
Photos in either portrait or landscapes view may be uploaded, however, please make sure that your photo has been saved in the format you wish it to be displayed in on the site. You will not be able to rotate photos once uploaded.
What resolution should my images be?
The only upload limitation is that your images must be under 5mb. If you are unsure how to do this click here.
What format do my images need to be?
People’s Gallery will only accept JPEG images that are under 5mb. For information on how to do this, click here.
Do I have to relinquish my copyright?
No, the copyright of all images submitted in the EOS People’s Gallery competition and which are displayed in the gallery will remain the property of the photographer. Canon has a non-exclusive license to use your image to promote the EOS People’s Gallery competition and the World of EOS. Canon may also contact you if it chooses to license your image at a later date for other purposes. For this, you will receive a $100 payment. For full terms and conditions regarding image usage click here.
How long after I submit my gallery will it become viewable?
Images go through moderation by Canon after you upload them. This will take no longer than 72 hours.
Images uploaded will be viewable in the Gallery within 72 hours if approved. Exceptions are made during December and January (16.12.11 – 05.01.12), when moderating will not take place during the holiday period.
I submitted my gallery and I can’t find it? Why?
Your gallery may still be waiting to be approved. If your gallery has been disapproved by moderation, you will be notified as to the reason via email. You will then have the opportunity to make amends and resubmit it for moderation. Please see full terms and conditions for the types of images that are unacceptable. Please check your email for any communication from Canon.
Elements of the site are not displaying properly for me. What can I do to fix this?
The website is best viewed using Flash Player 9 and has been optimised for a screen resolution of at least 1024x768 in the following browsers: Firefox 3, Internet Explorer 7 & Safari 3. The site also requires javascript, flash and cookies to be enabled.
If you are experiencing difficulties viewing the site, please upgrade to Flash 9 and one of the suggested browsers.
Can I edit my gallery after submitting?
No, please complete your gallery carefully when uploading as you are unable to edit these after they have been accepted through moderation.
To what level is my privacy protected?
When a user of the system selects your gallery the only information about you they will have access to is your nominated username. Please login to your account at MyCanon to update your details.
Will my gallery be valid if I used photo editing software on my images?
Yes.
Can I remove my gallery?
You will only be able to delete the whole gallery once it has been accepted through moderation – you can do this through your my exhibitions area. You will not be able to delete individual images or modify the gallery once it has been accepted through moderation.
What happens if my gallery is rejected?
If your gallery is rejected you will be notified via email as to why. You will then have the opportunity to edit your gallery and resubmit it for moderation.
Why are galleries moderated and rejected?
To ensure no images on the site are offensive or disruptive. In particular if images are incomplete, indecipherable or offensive they will be rejected. The same rules apply to gallery names, comments or descriptions. For more information on moderation, please refer to the full terms and conditions here.
Can I win prizes?
No, with People’s Gallery there are no prizes awarded, it is just an opportunity for people to showcase their photos.
What if I don’t want to receive emails?
You can manage the emails you receive from MyCanon and World Of EOS by clicking on the “Manage the emails” link on any of the emails you receive or going to manage emails in you’re my exhibitions area.
Can I have the same gallery name as someone else?
No, you cannot have the same gallery name as someone else, as it needs to be unique.
Do I have to sign up to the World of EOS to take part?
Yes. You need to sign up to World of EOS in order for us to be able to send email communications so you about your gallery.
Why has my gallery been removed?
Your gallery would have been removed if it breaches the terms and conditions.
For any other questions: please contact People’s Gallery via email: peoplesgallerysupport@canon.com.au and we will respond within 24-48 business hours.