Included in your purchase is the printer hardware, warranty, installation and shipping costs.
Included in your purchase is the printer hardware, warranty, installation and shipping costs.
An OSS Pack is not a warranty extension. Rather, it is a separate contract that commences from within 30 days of the date the Canon hardware is installed. For example, if you buy a three-year Canon OSS Pack, it will give the associated hardware three years of service cover (not 12 months plus three years).
As well as covering for defects, an OSS Pack further protects your investment with genuine Canon On-site Service and Support, should there be a problem with your hardware, you can book a service call without any additional cost to you.*
-Remedial service of spare parts for fair wear and tear
-Replacement of defective print heads during the term
-Cost of labour
-Help desk support for remote assistance
-Genuine Canon spare parts
You will be contacted by a Canon customer service representative to organise of delivery, or simply call 13 13 83.
Ink and media can be purchased from an Authorised Canon Reseller, please click here to be put in touch.
Please contact our Customer service team here or call us on 13 13 83.
From within Australia
Monday to Friday - 9am to 5pm