When Frankston Toyota decided to improve its customer experience by enhancing document management, it called on Canon.
“Details relating to loan agreements, test drives and service history all existed somewhere, but in separate areas which could be difficult to access, if at all,” said Richard Rhodes, Head of ICT.
Installing Canon multifunction devices using Therefore was an important step towards Frankston Toyota’s vision of becoming totally paperless.
Now, with deal packs and service records scanned directly into the system, customers have an immediate digital footprint, which importantly becomes the basis from which all future interactions flow.
And Therefore’s ‘building block’ structure means scaling up to meet Frankston Toyota’s evolving document management needs will be easy.
Every business is unique, with their own paint-points and challenges. Canon’s Case Studies show how we’ve been able to help businesses just like yours to get back to doing what they do best.
Email our customer support teamSend an enquiry
For customer service and sales enquiries just give us a call from within Australia
(8am to 5pm, Monday - Friday)