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Issue
A problem has occurred in the computer that performs printing.
Cause and solution
The printer is not specified as the default printer.
Specify the printer as the default printer.
Cause and solution
The printer driver is not installed properly.
Perform the following procedure.
1. Print a test page. [Checking the Operations with a Test Page]
- If printed: The printer driver is installed properly.
- If not printed: Proceed to the following procedure.
2. Uninstall the printer driver. [Uninstalling the Printer Driver]
3. Install the printer driver again. [Installing the Software]
Cause and solution
The TCP/IP protocol is not running.
Make sure that the TCP/IP protocol is running.
Cause and solution
The users who can print are restricted.
Confirm the setting of [Restrict TCP/IP Printing] in [IP Address Range Settings] in the Remote UI.