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Issue
The message <13 PAPER JAM> appears in the display on the control panel.
Cause and solution
Paper is jammed inside the printer
Remove the jammed paper and set the paper cassette and covers to the original position. If the printer is not online, press [Online]. [Paper Jams]
Caution
If paper jams have occurred at multiple areas at the same time, the areas appear in the display by rotation.
If you have removed the jammed paper without opening any cover, be sure to open and close the front cover once, and then press [Online].