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LASER SHOT LBP3370 Support
FAQs & troubleshooting

The Message <11 NO "size" PAPER> Appears in the Display on the Control Panel

Content Id: 8100108900


Issue

The message <11 NO "size" PAPER> appears in the display on the control panel.

Cause and solution

Paper of the size specified in the application is not loaded in the paper source (in all the paper sources when PAPER SOURCE is set to AUTO; in the specified paper source when the setting is fixed).

⋖Remedy 1⋗

Refill or load paper.

⋖Remedy 2⋗

Press [Feeder Selection], then select other paper source for the same paper size or larger paper size. [Selecting a Paper Source]

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