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Canon HV40 Support
FAQs & troubleshooting

Condensation

Content Id: 8200496800


Moving the camcorder rapidly between hot and cold temperatures may cause condensation (water droplets) to form on its internal surfaces. Stop using the camcorder if condensation is detected.

Continued use may damage the camcorder.

Condensation may form in the following cases:

When the camcorder is moved quickly from cold to warm places
When the camcorder is left in a humid room
When a cold room is heated rapidly

TO AVOID CONDENSATION

Do not expose the camcorder to sudden or extreme changes in temperature.
Remove the cassette, place the camcorder in an airtight plastic bag and let it adjust to temperature changes slowly before removing it from the bag.

WHEN CONDENSATION IS DETECTED

The camcorder automatically shuts off, the warning message [CONDENSATION HAS BEEN DETECTED] appears for approx. 4 seconds and starts flashing.
If a cassette is loaded, the warning message [REMOVE THE CASSETTE] appears and starts flashing. Remove the cassette immediately and leave the cassette compartment open. Leaving the cassette in the camcorder may damage the tape.
A cassette cannot be loaded when condensation is detected.

RESUMING USE

The precise time required for water droplets to evaporate will vary depending on the location and weather conditions. After the condensation warning stops flashing, wait for 1 more hour before resuming use.

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