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Issue
Residual images appear on non-printed areas.
Cause and solution
Appropriate paper is not being used.
Replace the paper with that which can be used with this printer. [Usable Paper]
Cause and solution
Depending on the print pattern or paper type, images on the second previous page is printed faintly on continuous printing.
* Example: Images on the third page are printed faintly on the fifth page.
⋖Remedy 1⋗
Perform the following procedure in the printer driver.
1. Display the [Finishing] sheet.
2. Click [Finishing Details], then click [Advanced Settings] in the [Finishing Details] dialog box.
3. Set [Special Print Mode] to [Special Settings 10].
If this solves the problem, set [Special Print Mode] to [Off].
⋖Remedy 2⋗
If the problem is not solved even after applying the Remedy 1, perform the following procedure in the Printer Status Widow.
1. Display the Printer Status Window. [Displaying the Printer Status Window]
2. From the [Options] menu, select [Device Settings] ⋗ [Assisting Print Settings].
3. Select the [Clean Every 2 Sheets in Consecutive Print] check box.
If this solves the problem, clear the [Clean Every 2 Sheets in Consecutive Print] check box.
Caution
If the [Clean Every 2 Sheets in Consecutive Print] check box is selected, printing speed may drop.
Cause and solution
The drum in any of the toner cartridges has deteriorated.
Replace the toner cartridge with a new one. [Replacing Toner Cartridges]
Cause and solution
Depending on the paper type or the operating environment (especially in a high-humidity or high-temperature environment), residual images may appear on non-printed areas.
⋖Remedy 1⋗
Perform the following procedure in the printer driver.
1. Display the [Finishing] sheet.
2. Click [Finishing Details], then click [Advanced Settings] in the [Finishing Details] dialog box.
3. Set [Special Print Mode] to [Special Settings 7].
If this solves the problem, set [Special Print Mode] to [Off].
⋖Remedy 2⋗
If the problem is not solved even after applying the Remedy 1, perform the following procedure in the printer driver.
1. Set [Special Print Mode] to [Off].
2. Display the [Paper Source] sheet.
3. Specify [Paper Type] as follows.
* However, the toner may not fix onto paper well, and the printing may come out faint.
- If [Plain Paper] is specified: Specify [Plain Paper L].
- If [Heavy Paper 1] is specified: Specify [Plain Paper].
- If [Heavy Paper 2] is specified: Specify [Heavy Paper 1].
- If [Envelope H] is specified: Specify [Envelope].
- If [Coated Paper 2] is specified: Specify [Coated Paper 1].
- If [Coated Paper 3] is specified: Specify [Coated Paper 2].
- If [Coated Paper 4] is specified: Specify [Coated Paper 3].