Close
Issue
is displayed in the Printer Status Window.
Cause and solution
The power source of the printer has a problem.
See [The Power Source of the Printer Has a Problem] and take the appropriate measures.
Cause and solution
The LAN connection has a problem.
Make sure that the printer and computer are connected with the LAN cable properly. [If You Want to Connect the Printer and Computer with a LAN Cable]
Cause and solution
The latest printer driver is not used.
Update the printer driver to the latest one.
You can download the latest printer driver from the Canon website (http://canon.com/).
Cause and solution
The printer was set to enter into the unicast communication mode.
Click the [Refresh] button in the Printer Status Window.
Cause and solution
Access is restricted by MAC Addresses.
Ask your network administrator about the problem.
Cause and solution
You changed the IP address.
If you changed the IP address, see [After Changing the IP Address (Changing the Port) (Only for LBP5050N)] and set the port anew.
Cause and solution
The IP address of the printer was changed because you cycled the power of the printer when you were using it in the environment in which the functions of the DHCP server was used.
Consult your network administrator and perform either of the following settings.
Caution
Because there may be other causes of the symptom, also see "User's Guide" (HTML manual) in the CD-ROM supplied with the printer.