PIXMA MG4160 Support

FAQs & troubleshooting

How to print using the mobile terminal such as a smartphone in a wireless LAN

Content Id: 8201319900

Solution

Preparations before connecting the printer to the network
Decide how to connect the printer and the access point or the router
How to perform the wireless LAN setup using the WPS function
How to perform the wireless LAN setup manually
How to perform the wireless LAN setup for the smartphone (iPhone / iPad/iPod touch)
How to perform the wireless LAN setup for the smartphone (Android)

In order to print using the mobile terminal such as a smartphone (iPhone/iPad/iPod touch/Android) in a wireless connection, you must wirelessly connect the printer to the access point or the router.

If the printer is not wirelessly connected to the access point or the router, printing cannot be performed directly from the mobile terminal such as a smartphone.

Follow the procedures below to perform network connection using the operation panel of the main unit.

Preparations before connecting the printer to the network

"(A) Access point or router (supporting IEEE802.11b/g/n)

You need an access point or router, which is a relay unit for the data communication between the Internet and the network device inside you home (the mobile terminal such as a smartphone, the printer, etc.).

(B) The mobile terminal such as a smartphone communicating with the printer

The mobile terminal such as a smartphone communicating with the printer must be connected to the access point or the router. When the mobile terminal is not connected, refer to [ How to perform the wireless LAN setup for the smartphone (iPhone / iPad/iPod touch) ] or [ How to perform the wireless LAN setup for the smartphone (Android) ] within this webpage.

Caution

- If you do not know how to set up the router / access point or the Internet, please refer to:

Regarding the setup method and the functions of the access point or the router, refer to the instruction manual for the access point or the router you are using, or contact each manufacturer.

For how to perform the setup of the mobile terminal such as a smartphone, refer to the instruction manual for the mobile terminal such as a smartphone you are using, or you may contact each manufacturer for help.

Decide how to connect the printer and the access point or the router

If the access point or the router you are using supports the WPS function, you can use this setup method to connect the printer in a network connection.

Confirm that the access point or the router you are using has the WPS button.

Caution

There is the WPS mark

on the access point or the router you are using if it supports the WPS function.

When there is the WPS mark, refer to [ How to perform the wireless LAN setup using the WPS function ] within this webpage.

When there is no WPS mark, refer to, refer to [ How to perform the wireless LAN setup manually ] within this webpage.

How to perform the wireless LAN setup using the WPS function

When you select the WPS connection method, follow the procedures below.

Step 1.

Press the Home button (A) on the printer.

Step 2.

(1) Use the or button (A) to display the "Setup" icon.

(2) Press the right Function button (B).

Step 3.

(1) Use the or button (A) to select "Wireless LAN setup".

(2) Press the OK button (B).

Step 4.

When the screen left above is displayed, go to the [ A ].

When the screen right above is displayed, go to the [ B ].

[ A ]

Step 5.

(1) Press and hold the WPS button on the access point (for about 5 seconds).

(2) Press the OK button on the printer within 2 minutes.

The (blue) Wi-Fi lamp on the printer flashes while searching for or connecting to the access point.

Caution

For details on pressing the WPS button, refer to the access point manual.

Step 6.

(1) When the screen below appears, press the OK button.

(2) Press the HOME button.

Caution

If "Cannot connect. Multiple access points are enabled." appears

The screen appears when multiple access points are detected. Wait for a while, then configure WPS setting again.

If "Connection failed." appears

The screen appears when an error occurs. Check the access point setting, the configure WPS setting again.

If the timeout error screen appears

The screen appears when WPS setup was not completed within a specified time. Complete the setup within the specified time.

[ B ]

Step 5.

(1) Select "WPS".

(2) Press the OK button.

Step 6.

(1) Select "Push button method".

(2) Press the OK button.

Caution

- To use the PIN code method for setup

(1) Select PIN code method in Step 6., then press the OK button.

(2) Enter the PIN code shows on the printer's LCD to the access point within 10 minutes.

Please refer to the access point manual for information on entering the PIN code.

If the setup is not completed within 10 minutes and the timeout error screen appears, press the OK button to perform the setup again and set the new PIN code displayed on the screen to the access point.

If the timeout error screen appears even after completing the setup within 10 minutes, set up a wireless connection by using a connection method other than PIN code method.

Step 7.

(1) Press the OK button.

Step 8.

(1) Press and hold the WPS button on the access point (for about 5 seconds).

(2) Press the OK button on printer within 2 minutes.

The (blue) Wi-Fi lamp on the printer flashes while searching for or connecting to the access point.

Caution

For details on pressing the WPS button, refer to the access point manual.

Step 9.

(1) When the screen below appears, press the OK button.

(2) Press the HOME button.

Caution

If "Cannot connect. Multiple access points are enabled." appears

The screen appears when multiple access points are detected. Wait for a while, then configure WPS setting again.

If "Connection failed." appears

The screen appears when an error occurs. Check the access point setting, the configure WPS setting again.

If the timeout error screen appears

The screen appears when WPS setup was not completed within a specified time. Complete the setup within the specified time.

The end of the procedure for the wireless LAN setup using the WPS function.

How to perform the wireless LAN setup manually

When you select the Standard Setup connection method, follow the procedures below.

The information you need to have, in order to complete the network setup manually.

In most cases, "Standard Setup" will be used to connect the machine to your access point or router.

Before you continue, you must gather the following information which will be required during the installation.

- Access Point Name/Network Name

* Also referred to as SSID.

An identifier to identify the specific access point.

- Network Key

* Also referred to as encryption key, WEP key or WPA/WPA2 passphrase, Pre-Shared key.

A password to prevent unauthorized access to the network.

Step 1.

Press the Home button (A) on the printer.

Step 2.

(1) Use the or button (A) to display the "Setup" icon.

(2) Press the right Function button (B).

Step 3.

(1) Use the or button (A) to select "Wireless LAN setup".

(2) Press the OK button (B).

Step 4.

(1) Select "Standard setup".

(2) Press the OK button.

Caution

If the Push Button Method screen is displayed on the printer but you are unsure if your router supports this technology, press the Stop button and choose "Standard setup".

If you select the Push Button Method, refer to [ How to perform the wireless LAN setup using the WPS function ] within this webpage.

Step 5.

Select your access point, then press the OK button.

Caution

Access points in use nearby may also be detected.

Access point names with double-byte characters are not displayed properly, but can be selected.

Caution

The Target Access Point is Not Displayed

Check the access point name/network name and network key of your access point or router.

- Is the setup between the mobile terminal such as a smartphone and the network device completed?

- Are the printer and network device turned on? If the printer is already turned on, turn it off, then turn it back on.

- Are the access point and printer installed in an open space where wireless communications are possible?

- Is the access point operating in IEEE802.11n (2.4GHz), IEEE802.11g or IEEE802.11b?

After check the above points, press the left Function button on the printer to search for the access point again.

"Multiple access points with the same name exist" is Displayed

The message appears when multiple access points with the same name are found.

- When you have only one access point

Select "use one AccessPoint only", then press the OK button.

Select the MAC address of the target access point on the displayed screen, then press the OK button.

For details on how to check the MAC address of the access point, refer to the manual supplied with the access point or contact its manufacturer.

- When using multiple access points

Select "Use multiple AccessPoints", then press the OK button.

Step 6.

(1) One of the screens below will be displayed on the printer.

(2) Press the OK button.

Caution

When "Connected to the access point." appears, go to the step 9.

Step 7.

(1) Enter the network password (WEP key or Passphrase) of your access point or router into the printer.

(2) Press the left Function button.

Caution

Network key entry is case-sensitive. Be sure to enter upper and lower case letters correctly.

Caution

- Character Entry

You can enter the characters when the keyboard is displayed on the printer. Follow the procedure below.

(1) When an on-screen keyboard shown above is displayed, press the center Function button (A) to switch to a keyboard that supports characters you want to use.

Three types of keyboard (upper case alphabetical, lower case alphabetical and numeric/symbolic) are available. Each press of the center Function button switches the keyboard type.

(2) Use the buttons (B) to select a character from the on-screen keyboard, then press the OK button to enter it.

Entered characters appear in the upper section (C) of the on-screen keyboard.

(3) Repeat 1 and 2 to enter more characters.

(4) After entering all characters, press the left Function button (D).

* To insert a space, select Space on the on-screen keyboard and press the OK button.

* To insert characters, select the section (C) of the screen using the or button, move the cursor to the character on the right of the target position using the or button, then enter characters.

* To delete a character, select the section (C) of the screen using the or button, move the cursor to the target character using the or button, then press the right Function button (E).

Step 8.

(1) Make sure that the network key is correct.

Character entry is case-sensitive.

(2) Press the left Function button.

Step 9.

(1) When the screen below appears, press the OK button.

(2) Press the HOME button.

Caution

If "Failed to connect to the access point." appears

Make sure that the network key (WEP key or passphrase) entered for the access point is correct.

In addition, when using WEP key number 2, 3 or 4 of the access point, set to use WEP key number 1, or select a WEP key number by entering wireless connection settings of the printer directly.

The end of the procedure for performing the wireless LAN setup manually.