FAQs & troubleshooting

Paper Handling

Content Id: 8201301400

Solution

Supported Document Types
Scan Area
Supported Paper Types
Printable Area

Available document/paper type and size are explained below.

Supported Document Types

	Platen Glass	Feeder
Type	- Plain paper - Heavy paper - Photograph - Small documents (for example, index cards) - Special types of paper (for example, tracing paper, transparencies, etc.)*1 - Booklet (Up to 20 mm thickness)	Plain paper (Multi-page documents of the same size, thickness and weight/one-page documents)
Size (W x L)	Up to 216 mm x 297 mm	- Maximum size: 216 mm x 356 mm - Minimum size: 139.7 mm x 128 mm
Weight	UP to 2 kg	50 to 105 g/㎡
Paper Capacity	1 sheet	Up to 50 sheets (A4)*2

*1 To copy transparent documents (for example, tracing paper or transparencies), make sure to place the documents face down on the platen glass and cover them with plain white paper.
*2 80 g/㎡

Caution

To place your document, make sure any glue, ink, or correction fluid on the document is completely dry before placing it on the platen glass or into the feeder.

To prevent paper jams in the feeder, do not use any of the following.

- Wrinkled or creased paper

- Carbon paper or carbon-backed paper

- Curled or rolled paper

- Coated paper

- Torn paper

- Onion skin or thin paper

- Stapled or clipped documents

- Paper printed by a thermal transfer printer

- Transparencies

Scan Area

Make sure that your scan area fits within the shaded area, as shown in the illustrations on the following page.

* Note that the margins indicated in the illustrations are for your reference. Actual margins can vary.

* Refer to the following document loading orientation.

Platen glass: Place the document face down

Feeder: Place the document in the document feeder tray

Copy

Platen Glass	Feeder

* See "Printable Area" in this section if you would like to know the practical printable area.

Fax

Platen Glass	Feeder

Scan (Saving in a Computer)

Platen Glass	Feeder

Scan (Saving in a USB Memory/Sending by E-mail/Sending to a File Server)

Platen Glass	Feeder

Supported Paper Types

Paper Size

The following paper sizes are supported.

: Supported

Paper Size	Paper Source
Paper Size	Paper cassette*1	Multi-purpose tray/Manual feed slot
A4 (210.0 mm x 297.0 mm )23
B5 (182.0 mm x 257.0 mm )*2
A5 (148.0 mm x 210.0 mm )
Legal (215.9 mm x 355.6 mm )*2
Letter (215.9 mm x 279.4 mm )23
Statement (139.7 mm x 215.9 mm )
Executive (184.0 mm x 266.7 mm )*2
Officio (215.9 mm x 317.5 mm )
B-officio (215.9 mm x 355.6 mm )
M-officio (215.9 mm x 341 mm )
Government - Letter (203.2 mm x 266.7 mm )
Government - Legal (203.2 mm x 330.2 mm )
Foolscap (215.9 mm x 330.2 mm )*2
Envelope COM10 (104.7 mm x 241.3 mm )*4
Envelope Monarch (98.4 mm x 190.5 mm )*4	*5
Envelope C5 (162 mm x 229 mm )*4
Envelope B5 (176 mm x 250 mm )*4
Envelope DL (110 mm x 220 mm )*4
Custom Paper Size	*6	*7

*1 Only for MF8380Cdw, this type of paper can be loaded also in the optional paper cassette (Cassette 2).
*2 Only in MF8380Cdw, auto 2-sided print is available.
*3 Received documents, reports, or lists can be printed.
*4 Use envelopes with the flap closed.
*5 You can load Envelope Monarch in the paper cassette only for MF8080Cw/MF8010Cn.
*6 You can load paper of the following custom paper sizes.
- MF8380Cdw
Width 100 to 215.9 mm ; Length 148 to 355.6 mm
- MF8080Cw/MF8010Cn
Width 76.2 to 215.9 mm ; Length 127 to 355.6 mm
*7 You can load paper of the following custom paper sizes.
- Width 76.2 to 215.9 mm ; Length 127 to 355.6 mm

Caution

Default paper size

The default paper size is A4. If you use a different paper size, change the paper size settings.

Type

The following paper types are supported.

: Unavailable

Paper Type

Printer Driver Setting

Paper Source

Paper Capacity (Paper Cassette)

Paper Capacity (Multi-purpose Tray)
(Manual Feed Slot)

Plain paper*1 (MF8380Cdw)

60 to 74 g/㎡

[Plain 1]

250 sheets

50 sheets

70 to 90 g/㎡

[Plain 2]

Plain paper*1
(MF8080Cw/MF8010Cn)

60 to 74 g/㎡

[Plain 1]

150 sheets

1 sheet

75 to 90 g/㎡

[Plain 2]

Heavy paper*1 (MF8380Cdw)

86 to 119 g/㎡

[Heavy 1]

200 sheets

30 sheet

120 to 128 g/㎡

[Heavy 2]

150 sheets

20 sheet

129 to 163 g/㎡

[Heavy 3]

Heavy paper
(MF8080Cw/MF8010Cn)

91 to 120 g/㎡

[Heavy 1]

120 sheets

1 sheet

121 to 163 g/㎡

[Heavy 2]

100 sheets

1 sheet

164 to 176 g/㎡

[Heavy 3]

Recycled paper*1

60 to 74 g/㎡

[Recycled]

MF8380Cdw: 250 sheets
MF8080Cw/MF8010Cn: 150 sheets

MF8380Cdw: 50 sheets
MF8080Cw/MF8010Cn: 1 sheet

Color paper*1

60 to 74 g/㎡

[Color]

MF8380Cdw: 250 sheets
MF8080Cw/MF8010Cn: 150 sheets

MF8380Cdw: 50 sheets
MF8080Cw/MF8010Cn: 1 sheet

Coated paper

100 to 110 g/㎡

[Glossy 1]*2

MF8380Cdw: 50 sheets
MF8080Cw/MF8010Cn: 100 sheets

MF8380Cdw: 20 sheets
MF8080Cw/MF8010Cn: 1 sheet

120 to 130 g/㎡

[Glossy 2]*2

155 to 165 g/㎡

[Glossy 3]*2

210 to 220 g/㎡

[Glossy 4]

Transparency*3

[Transparency]

MF8380Cdw: 50 sheets
MF8080Cw/MF8010Cn: 50 sheets

MF8380Cdw: 20 sheets
MF8080Cw/MF8010Cn: 1 sheet

Label

[Labels]

MF8380Cdw: 50 sheets
MF8080Cw/MF8010Cn: 50 sheets

MF8380Cdw: 20 sheets
MF8080Cw/MF8010Cn: 1 sheet

Index Card

[Heavy 2]

MF8380Cdw: 50 sheets
MF8080Cw/MF8010Cn: 15 sheets

MF8380Cdw: 10 sheets
MF8080Cw/MF8010Cn: 1 sheet

Envelope

[Envelope]

MF8380Cdw: 10 sheets
MF8080Cw/MF8010Cn: 10 sheets

MF8380Cdw: 5 sheets
MF8080Cw/MF8010Cn: 1 sheet

*1 Only in MF8380Cdw, auto 2-sided print is available.
*2 Only in MF8380Cdw, auto 2-sided print in A4 or LETTER size is available.
*3 Use only the transparencies designed for laser printers.

Caution

About Chlorine-free paper

Chlorine-free paper can be used with this machine.

To prevent paper jams, do not use the following paper types.

- Wrinkled or creased paper

- Curled or rolled paper

- Torn paper

- Damp paper

- Very thin paper

- Paper printed by a thermal transfer printer (Do not copy on the reverse side.)

The following paper types do not print well:

- Highly textured paper

- Very smooth paper

- Glossy paper

Make sure that the paper is free of dust, lint, and oil stains.

Make sure to test print before purchasing large quantities of copy paper.

Keep the paper wrapped in its original package (unopened or opened) and stored in a cool, dry place until ready to use. Make sure to keep it on a flat surface.

Store paper stacks in a place where temperatures are somewhere between 18 to 24°C and humidity is somewhere between 40 % to 60 % RH.

Caution

If you print on damp paper, the following problems may occur.

- Steam is emitted from the machine's output area.

- Water droplets form on the back side of the operation panel and in the output area.

Moisture evaporates from damp paper due to the heat generated inside the fixing unit (it is most likely to occur at low room temperatures). This is not a malfunction, but you can prevent this by using a stack of new unopened paper.

Should you smell something burning, immediately turn OFF the machine, unplug the power plug from the AC power outlet, and contact your local authorized Canon dealer or the Canon help line. Continued use may lead to a fire or electrical shock.

Printable Area

The shaded area in the illustration on the following page represents the printable area (A4 size paper).

Note that the margins indicated in the illustration are for your reference. Actual margins can vary.

* When an envelope is printed, the margin is 10 mm (3/8") on top, bottom, right, and left.

Caution

To enlarge the printable area, apply the following setting from the printer driver.

1. Click [Advanced Setting] in the [Finishing] page of printer driver.

2. Set [Expand Print Region and Print] to [On].

* Depending on the job, the data may not be printed in a part of document edge, or the bottom edge of paper or the following paper may be tainted.

* This setting is valid only when the job is printed from the printer driver.

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