FAQs & troubleshooting

Blank paper comes out from the machine

Content Id: 8201303300

Issue

Blank paper comes out from the machine while printing or copying.

Cause and solution

Is there sufficient toner in the toner cartridge?

Make sure that there is sufficient toner in the toner cartridge. For instructions on how to check the toner level, see "Checking the Toner Level" in the e-Manual.

Cause and solution

Is the toner cartridge installed properly?

Make sure that the toner cartridge is properly installed. For instructions on how to install the toner cartridge, see "Preparing to Use the Toner Cartridges" in the e-Manual.

Cause and solution

Have you removed the plastic seal from the toner cartridge?

Make sure that the plastic seals are removed from the toner cartridge. For instructions on how to install the toner cartridge, see "Preparing to Use the Toner Cartridges" in the e-Manual.

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