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PIXMA iP1900 Everyday Support
FAQs & troubleshooting

Alarm Lamp Flashes Orange

Content Id: 8200212000


Issue

When a printer error occurs, the Alarm lamp flashes orange as shown below(Flashes repeatedly). The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.

Caution

Power Lamp Flashes Green and Alarm Lamp Flashes Orange Alternately

A printer problem has occurred.

Disconnect the printer cable from the printer, turn the printer off, and then unplug the printer from the power supply.

Plug the printer back in and turn the printer back on.

If the problem is not resolved, contact your Canon service representative.

Cause and solution

Two flashes: Printer is out of paper / Paper does not feed

Reload paper on the Rear Tray and press the RESUME/CANCEL button.

Cause and solution

Three flashes: Paper jam

The paper may be jammed. Remove the jammed paper, reload paper properly in the printer, and then press the RESUME/CANCEL button.

Paper Jams

Cause and solution

Four flashes: Ink has run out

Ink has run out.

Replace the ink cartridge and close the cover.

If printing is in progress and you want to continue printing, press the RESUME/CANCEL button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition.

The function for detecting the remaining ink level will be disabled.

Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition.

Cause and solution

Five flashes: The FINE Cartridge cannot be recognized

The FINE Cartridge may not be installed properly or it may not be compatible with this printer.

Open the Front Cover and install the FINE Cartridge properly or install the one compatible with this printer.

If the problem is not resolved, the FINE Cartridge may be faulty. In this case, contact your Canon service representative.

Cause and solution

Seven Flashes: FINE Cartridge is not installed in the correct position

Make sure that each FINE Cartridge is installed in the correct position.

When FINE Cartridges run out of ink, follow the procedure below to replace them.

Caution

Handling FINE Cartridges

Do not touch the electrical contacts (A) or print head nozzles (B) on a FINE Cartridge. The printer may not print out properly if you touch it.

To maintain optimal printing quality, we recommend the use of specified Canon brand FINE Cartridges. Refilling ink is not recommended.
If you remove a FINE Cartridge, replace it immediately. Do not leave the printer with FINE Cartridges removed.
Replace empty cartridges with new ones. If you insert FINE Cartridges that have been removed once, the printer may not print out properly due to some reasons such as clogging of the nozzles. Furthermore, with such cartridges, the Low Ink Warning may not appear properly.
To maintain optimal print quality, install FINE Cartridges in the printer within the date indicated on the package box. And also use up FINE Cartridges within six months after the installation (We recommend you to put down the date when installing them).

Caution

If a FINE Cartridge runs out of ink, you can print with either Color or Black FINE Cartridge, in whichever ink remains, only for a while. However the print quality may be reduced compared to when printing with both cartridges. We recommend to use new FINE cartridges in order to obtain optimum qualities. Even when printing with one ink only, print with leaving the empty FINE Cartridge installed. If either of the Color FINE Cartridge or Black FINE Cartridge is not installed, an error occurs and the printer cannot print.
Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified. Every ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning, which may be necessary to maintain the printer's performance. When ink has run out, replace the FINE Cartridge immediately with a new one.

1.Make sure that the power is turned on, and open the Front Cover.

The FINE Cartridge Holder moves to the replacement position.

Caution

Do not hold the FINE Cartridge Holder to stop or move it forcibly.
Do not touch the metallic parts or other parts inside the printer.

Caution

If the Front Cover is left open for more than 10 minutes, the FINE Cartridge Holder moves to the right. In this case, close and reopen the Front Cover.

2.Remove the empty FINE Cartridge.

(1) Push down the FINE Cartridge.

(2) Remove the FINE Cartridge.

Caution

Handle FINE Cartridges carefully to avoid staining of clothing or the surrounding area.
Discard empty FINE Cartridges according to the local laws and regulations regarding disposal of consumables.

3.Prepare the new FINE cartridge.

Take the new FINE Cartridge out of its package and remove the orange protective tape (A) gently.

Caution

If you shake a FINE Cartridge, ink may spill out and stain your hands or the surrounding area. Handle FINE Cartridges carefully.
Be careful not to stain your hands or surrounding area with ink on the removed protective tape.
Do not reattach the protective tape once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables.
Do not touch the electrical contacts or print head nozzles on a FINE Cartridge. The printer may not print properly if you touch it.

4.Install the FINE Cartridge.

(1) Insert a new FINE Cartridge all the way into the appropriate slot.

The Black FINE Cartridge should be installed into the left slot (B) and the Color FINE Cartridge should be into the right slot (C).

(2) Push up the FINE Cartridge until it clicks into place.

Caution

The printer cannot print unless both the Black and Color FINE Cartridges are installed. Be sure to install both the FINE Cartridges.

5.Close the Front Cover.

Caution

If the Alarm lamp still flashes orange after the Front Cover is closed, refer to the [ Alarm Lamp Flashes Orange ]
When you start printing after replacing the FINE Cartridge, the printer starts cleaning the Print Head automatically. Do not perform any other operations until the printer completes the cleaning of the Print Head. The Power lamp flashes green during cleaning.
If the printed ruled lines are misaligned or the print head position is misaligned, align the print head position. See [ Aligning the Print Head ].
Replacing a FINE Cartridge

Cause and solution

Eight flashes: Ink absorber is almost full

The ink absorber is becoming full.

The printer has a built-in ink absorber to hold the ink used during Print Head Cleaning.

Press the RESUME/CANCEL button to cancel the error so you can continue printing. Before the ink absorber becomes completely full, contact a Canon service representative. (You will need to replace a particular part of the printer.)

Cause and solution

Fourteen Flashes: The FINE Cartridge cannot be recognized

The FINE Cartridge may not be compatible with this printer.

Install the appropriate FINE Cartridge.

When FINE Cartridges run out of ink, follow the procedure below to replace them.

Caution

Handling FINE Cartridges

Do not touch the electrical contacts (A) or print head nozzles (B) on a FINE Cartridge. The printer may not print out properly if you touch it.

To maintain optimal printing quality, we recommend the use of specified Canon brand FINE Cartridges. Refilling ink is not recommended.
If you remove a FINE Cartridge, replace it immediately. Do not leave the printer with FINE Cartridges removed.
Replace empty cartridges with new ones. If you insert FINE Cartridges that have been removed once, the printer may not print out properly due to some reasons such as clogging of the nozzles. Furthermore, with such cartridges, the Low Ink Warning may not appear properly.
To maintain optimal print quality, install FINE Cartridges in the printer within the date indicated on the package box. And also use up FINE Cartridges within six months after the installation (We recommend you to put down the date when installing them).

Caution

If a FINE Cartridge runs out of ink, you can print with either Color or Black FINE Cartridge, in whichever ink remains, only for a while. However the print quality may be reduced compared to when printing with both cartridges. We recommend to use new FINE cartridges in order to obtain optimum qualities. Even when printing with one ink only, print with leaving the empty FINE Cartridge installed. If either of the Color FINE Cartridge or Black FINE Cartridge is not installed, an error occurs and the printer cannot print.
Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified. Every ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning, which may be necessary to maintain the printer's performance. When ink has run out, replace the FINE Cartridge immediately with a new one.

1.Make sure that the power is turned on, and open the Front Cover.

The FINE Cartridge Holder moves to the replacement position.

Caution

Do not hold the FINE Cartridge Holder to stop or move it forcibly.
Do not touch the metallic parts or other parts inside the printer.

Caution

If the Front Cover is left open for more than 10 minutes, the FINE Cartridge Holder moves to the right. In this case, close and reopen the Front Cover.

2.Remove the empty FINE Cartridge.

(1) Push down the FINE Cartridge.

(2) Remove the FINE Cartridge.

Caution

Handle FINE Cartridges carefully to avoid staining of clothing or the surrounding area.
Discard empty FINE Cartridges according to the local laws and regulations regarding disposal of consumables.

3.Prepare the new FINE cartridge.

Take the new FINE Cartridge out of its package and remove the orange protective tape (A) gently.

Caution

If you shake a FINE Cartridge, ink may spill out and stain your hands or the surrounding area. Handle FINE Cartridges carefully.
Be careful not to stain your hands or surrounding area with ink on the removed protective tape.
Do not reattach the protective tape once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables.
Do not touch the electrical contacts or print head nozzles on a FINE Cartridge. The printer may not print properly if you touch it.

4.Install the FINE Cartridge.

(1) Insert a new FINE Cartridge all the way into the appropriate slot.

The Black FINE Cartridge should be installed into the left slot (B) and the Color FINE Cartridge should be into the right slot (C).

(2) Push up the FINE Cartridge until it clicks into place.

Caution

The printer cannot print unless both the Black and Color FINE Cartridges are installed. Be sure to install both the FINE Cartridges.

5.Close the Front Cover.

Caution

If the Alarm lamp still flashes orange after the Front Cover is closed, refer to the [ Alarm Lamp Flashes Orange ]
When you start printing after replacing the FINE Cartridge, the printer starts cleaning the Print Head automatically. Do not perform any other operations until the printer completes the cleaning of the Print Head. The Power lamp flashes green during cleaning.
If the printed ruled lines are misaligned or the print head position is misaligned, align the print head position. See [ Aligning the Print Head ].
Replacing a FINE Cartridge

Cause and solution

Fifteen Flashes: The FINE Cartridge cannot be recognized

The FINE Cartridge may not be installed properly or it may not be compatible with this printer.

Install the appropriate FINE Cartridge.

When FINE Cartridges run out of ink, follow the procedure below to replace them.

Caution

Handling FINE Cartridges

Do not touch the electrical contacts (A) or print head nozzles (B) on a FINE Cartridge. The printer may not print out properly if you touch it.

To maintain optimal printing quality, we recommend the use of specified Canon brand FINE Cartridges. Refilling ink is not recommended.
If you remove a FINE Cartridge, replace it immediately. Do not leave the printer with FINE Cartridges removed.
Replace empty cartridges with new ones. If you insert FINE Cartridges that have been removed once, the printer may not print out properly due to some reasons such as clogging of the nozzles. Furthermore, with such cartridges, the Low Ink Warning may not appear properly.
To maintain optimal print quality, install FINE Cartridges in the printer within the date indicated on the package box. And also use up FINE Cartridges within six months after the installation (We recommend you to put down the date when installing them).

Caution

If a FINE Cartridge runs out of ink, you can print with either Color or Black FINE Cartridge, in whichever ink remains, only for a while. However the print quality may be reduced compared to when printing with both cartridges. We recommend to use new FINE cartridges in order to obtain optimum qualities. Even when printing with one ink only, print with leaving the empty FINE Cartridge installed. If either of the Color FINE Cartridge or Black FINE Cartridge is not installed, an error occurs and the printer cannot print.
Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified. Every ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning, which may be necessary to maintain the printer's performance. When ink has run out, replace the FINE Cartridge immediately with a new one.

1.Make sure that the power is turned on, and open the Front Cover.

The FINE Cartridge Holder moves to the replacement position.

Caution

Do not hold the FINE Cartridge Holder to stop or move it forcibly.
Do not touch the metallic parts or other parts inside the printer.

Caution

If the Front Cover is left open for more than 10 minutes, the FINE Cartridge Holder moves to the right. In this case, close and reopen the Front Cover.

2.Remove the empty FINE Cartridge.

(1) Push down the FINE Cartridge.

(2) Remove the FINE Cartridge.

Caution

Handle FINE Cartridges carefully to avoid staining of clothing or the surrounding area.
Discard empty FINE Cartridges according to the local laws and regulations regarding disposal of consumables.

3.Prepare the new FINE cartridge.

Take the new FINE Cartridge out of its package and remove the orange protective tape (A) gently.

Caution

If you shake a FINE Cartridge, ink may spill out and stain your hands or the surrounding area. Handle FINE Cartridges carefully.
Be careful not to stain your hands or surrounding area with ink on the removed protective tape.
Do not reattach the protective tape once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables.
Do not touch the electrical contacts or print head nozzles on a FINE Cartridge. The printer may not print properly if you touch it.

4.Install the FINE Cartridge.

(1) Insert a new FINE Cartridge all the way into the appropriate slot.

The Black FINE Cartridge should be installed into the left slot (B) and the Color FINE Cartridge should be into the right slot (C).

(2) Push up the FINE Cartridge until it clicks into place.

Caution

The printer cannot print unless both the Black and Color FINE Cartridges are installed. Be sure to install both the FINE Cartridges.

5.Close the Front Cover.

Caution

If the Alarm lamp still flashes orange after the Front Cover is closed, refer to the [ Alarm Lamp Flashes Orange ]
When you start printing after replacing the FINE Cartridge, the printer starts cleaning the Print Head automatically. Do not perform any other operations until the printer completes the cleaning of the Print Head. The Power lamp flashes green during cleaning.
If the printed ruled lines are misaligned or the print head position is misaligned, align the print head position. See [ Aligning the Print Head ].
Replacing a FINE Cartridge

Cause and solution

Sixteen Flashes: Ink level cannot be detected

Ink may have run out.

The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected.

If you want to continue printing without this function, press the RESUME/CANCEL button for at least 5 seconds.

Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities.

Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.

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