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PIXMA MP620 Support
FAQs & troubleshooting

Install the Software (USB Connection)

Content Id: 8200258500


Windows

Caution

If the Found New Hardware or Found New Hardware Wizard screen appears:

(1) Remove the USB cable connected to your computer.

The screen may close. In this case, proceed from 1.

(2) Click Cancel to quit the screen.

(3) Proceed from 1.

1. Press the ON button (A) to TURN OFF THE MACHINE.

Caution

Operating noise continues for about 30 seconds until the machine turns off. Make sure that the POWER lamp (B) stops flashing.

2. Turn on the computer, then insert the

Setup CD-ROM into the CD-ROM drive.

The setup program should run automatically.

Windows Vista:

Go to Step 3

Windows XP/2000:

Go to Step 5

Caution

If the program does not start automatically, double-click the CD-ROM icon on the computer. When the CD-ROM contents appear, double-click MSETUP4.EXE.

3. AutoPlay screen appears, click Run Msetup4.exe.

4. User Account Control screen appears, click Continue.

If the same screen reappears in subsequent steps, click Continue.

5. When the Select Your Place of Residence screen appears, select your place of residence, then click Next.

Caution

If the Select Language screen appears, select a language, then click Next.

6. Click Easy Install.

The drivers, application software, and on-screen manuals are installed automatically.

Caution

If you want to select particular items to install, click Custom Install and follow the on-screen instructions to proceed with the installation.

7. Click Install.

Move the cursor over items to display explanations.

8. Read the License Agreement screen carefully and click Yes.

Installation starts.

Caution

Follow any on-screen instructions to install the software.

USB Connection

1. On the Setup Method screen, select Use the printer via USB, then click Next.

2. When the Printer Connection screen appears, connect the machine to the computer with a USB cable, then turn on the machine.

Caution

When the machine is recognized by the computer, a message appears on the screen.
If you cannot go to the next procedure after 10 minutes, click Help and confirm the message.

Caution

The USB port is located on the right side at the back of the machine.

Information

1. When the Load plain paper into the cassette screen appears, load plain paper in the Cassette (A) and click Next.

2. Click Next.

It may take a while for the next screen to appear. Click Next only once.

3. Click Next.

If connected to the Internet, the user registration page appears. Follow the on-screen instructions to register your product. You will need your product serial number, which is located on the inside of the machine.

Caution

Internet connection is required. (Connection fees apply.)

Caution

To register later, click Cancel. User Registration can be started from the Solution Menu icon.

4. When the Extended Survey Program screen appears, confirm the message. If you can agree,click Agree.

If you click Do not agree, the Extended Survey Program will not be installed. (This has no effect on the machine's functionality.)

5. Click Exit.

If Restart is displayed, make sure that the Restart the system now (recommended) check box is selected, then click Restart.

After restarting the computer, remove the Setup CD-ROM and keep it in a safe place.

Macintosh

1. Connect one end of the USB cable to the computer and the other to the machine.

Make sure the machine is turned on.

Caution

The USB port is located on the right side at the back of the machine.
When using WPS (Wi-Fi Protected Setup) or connecting an

additional computer, make sure that the machine is turned on, then go to step 2. It is not necessary to connect the machine to the computer with a USB cable.

2. Turn on the computer, then insert the Setup CD-ROM into the CD-ROM drive.

3. Double-click the Setup icon.

If the CD-ROM folder does not open automatically, double-click the CANON_IJ icon on the desktop.

4. Enter your administrator name and password. Click OK.

If you do not know your administrator name or password, click Help, then follow the on-screen instructions.

5. When the Select Your Place of Residence screen appears, select your place of residence, then click Next.

Caution

If the Select Language screen appears, select a language, then click Next.

6. Click Easy Install.

The drivers, application software, and on-screen manuals are installed automatically.

Caution

If you want to select particular items to install, click Custom Install and follow the on-screen instructions to proceed with the installation.

7. Click Install.

Move the cursor over items to display explanations.

8. Read the License Agreement screen carefully and click Yes.

Installation starts.

Caution

Follow any on-screen instructions to install the software.

9. When the Load plain paper into the cassette screen appears, load plain paper in the Cassette (A) and click Next.

10. Click Next.

11. Click Next.

If connected to the Internet, the user registration page appears.

Follow the on-screen instructions to register your product.

You will need your product serial number, which is located on the inside of the machine.

Caution

Internet connection is required. (Connection fees apply.)

Caution

To register later, click Cancel. User Registration can be started from the Solution Menu icon.

12. Click Restart.

When the computer restarts, Canon IJ Network Tool starts automatically.

Click Restart to restart the computer.

After restarting the computer, remove the Setup CD-ROM and keep it in a safe place.

Caution

When using Mac OS X v.10.3.9, before using the Operation Panel on the machine to save scanned originals to the computer, it is necessary to select MP Navigator EX as the launch application on Image Capture under Applications.

USB Connection

On the Canon IJ Network Tool screen, select USB connection, then click OK.

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