PIXMA MP560 Advanced Support

FAQs & troubleshooting

Prepare the Machine

Content Id: 8200554800

Solution

Check the Included Items
Turn the Power On
Install the Print Head
Install the Ink Tanks

Check the Included Items

Caution

Before turning on the machine, remove all orange tape and protective sheets from the inside and outside of the machine.

The Print Head is placed inside of the Paper Output Tray (A). Open the Paper Output Tray and take it out.

Manuals

Setup CD-ROM (containing the drivers, applications and on-screen manuals)

Warranty

Caution

A USB cable is necessary to connect the machine with your computer.

Caution

Choosing a Location

Do not install the machine where an object may fall on it. The object may fall inside the machine, resulting in malfunction.

Do not place any object on top of the machine. It may fall into the machine when opening covers, resulting in malfunction.

Turn the Power On

1. Plug the power cord into the back left of the machine, then connect the other end to the wall outlet.

Caution

Do NOT connect the USB cable at this stage.

Make sure that the Document Cover (A) is closed.

2. Open the Operation Unit (B) and press the ON button (C) to turn on the machine.

Caution

The machine may make some operating noises. This is normal operation.

3. Use the or button (D) on the Operation Panel to select the language for the LCD (E), then press the OK button.

Caution

If an unintended language is displayed on the LCD, press the Back button (F) to return to the Language selection screen.

4. When the following screen is displayed, press the OK button and go to the next step.

Install the Print Head

Caution

Handle the Print Head carefully. Do not drop or apply excessive pressure to it.

1. Open the Paper Output Tray (A), then lift the Scanning Unit (Cover) (B) until it stops.

Close the Document Cover (C) and lift it with the Scanning Unit (Cover).

Caution

The Print Head Holder makes a noise as it moves. This is normal operation.

If the Print Head Holder does not move, make sure that the machine is turned on.

2. Make sure that the Print Head Holder (D) moves to the installation position.

3. Firmly raise the Print Head Lock Lever (E) of the Print Head Holder until it stops.

Caution

Do not touch the inside of the Print Head Holder (F). The machine may not print properly if you touch it.

4. Remove the Print Head from the silver package.

Caution

Do not touch the inside (G) or metal parts (H) of the Print Head. The machine may not print properly if you touch them.

There may be some transparent or light blue ink on the inside of the bag the Print Head comes in, or the inside of the protective cap - this has no effect on print quality. Be careful not to get ink on yourself when handling these items.

5. Remove the orange protective cap.

6. Tilt the Print Head forward and set it in place as shown.

Caution

Do not knock the Print Head against the sides of the holder.

Install in a well-lit environment.

7. Lower the Print Head Lock Lever completely.

Caution

Hold the Print Head Lock Lever firmly and lower it gently.

Once you have installed the Print Head, do not remove it unnecessarily.

Install the Ink Tanks

Caution

Handle the ink tanks carefully. Do not drop or apply excessive pressure to them.

Be sure to use the supplied ink tanks.

1. Pull the orange tape (1) in the direction of the arrow to peel off the protective film and remove the film (2) completely.

2. While pressing down with your left thumb, twist off the orange protective cap (A) located on the bottom of the ink tank.

Caution

Do not touch the electrical contacts (B) or open ink port (C) on the ink tank. The machine may not print properly if you touch them.

Do not push the sides of the ink tank; ink may splash.

3. Tilt the ink tank, then insert it under the label and against the back end of the slot.

Make sure that the color of the label matches the ink tank.

Caution

Install in a well-lit environment.

4. Press the PUSH mark on the ink tank firmly until it clicks.

When the installation is completed properly, the Ink lamp lights red.

5. Install all the other ink tanks in the same way.

Install all the ink tanks.

Make sure all the Ink lamps light red.

Caution

Once you have installed the ink tanks, do not remove them unnecessarily.

Incomplete installation

6. Lift the Scanning Unit (Cover) (D) slightly, then gently close it.

Close the Paper Output Tray (E).

Wait until the LCD changes as shown in the illustration (about 3 minutes) and go to the next step.

The machine may make some operating noises when preparing to print. This is normal operation.

Caution

If an error message is displayed on the LCD, make sure that the Print Head and the ink tanks are correctly installed.

7. Load a sheet of A4 or Letter-sized plain paper into the Cassette (F), then press the OK button.

Caution

For details, refer to [ Loading Paper ].

8. Press the OK button.

Caution

For better print results, it is recommended that you align the Print Head before printing photos. To align the Print Head, use the

button to select Perform head alignment, then press the OK button.

You can perform Print Head Alignment at any time. For details, refer to [ Aligning the Print Head ].

9. The standby screen is displayed.

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