FAQs & troubleshooting

Cleaning the Platen Glass and Document Cover

Content Id: 8200540400

Solution

Caution

Be sure to turn off the power and disconnect the power plug before cleaning the machine.

With a clean, soft, lint-free cloth, wipe the Platen Glass (A) and the inner side of the Document Cover (white sheet) (B) gently. Be sure not to leave any residue, especially on the Platen Glass.

Caution

The inner side of the Document Cover (white sheet) (B) is easily damaged, so wipe it gently.

"Was this helpful?"

Yes.It solved my issue

It covered my problem, but the solution didn't work for me

The information on the page is hard to understand

It has nothing to do with my issue

Submit