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LEGRIA HFS10 Video Camera Support
FAQs & troubleshooting

Troubleshooting When the Battery Pack Cannot be Charged on the Camcorder

Content Id: 8200349100


Solution

Please perform the following procedures if the battery pack cannot be charged even if the compact power adapter is connected to the camcorder.

1-1.Turn the power of the camcorder ⋖ OFF ⋗, and then remove the battery pack.

1-2.First, connect the compact power adapter to the camcorder, and then install the battery pack.

1-3.Make sure that the CHG (charge) indicator blinks indicating that charging has started.

If charging does not start, press the ON/OFF button once.

Depending on the battery pack, some may start charging without any problems.

Caution

If the power can be turned ⋖ ON ⋗ by pressing the ON/OFF button, the battery pack is not being charged.

If charging still does not start, perform the following procedures.

2-1.Turn the power of the camcorder ⋖ OFF ⋗, and then remove the battery pack.

2-2.Connect the compact power adapter to the camcorder, and then check whether the power can be turned ⋖ ON ⋗ by pressing the ON/OFF button.

If the power cannot be turned ⋖ ON ⋗, there is a possibility that the camcorder or the compact power adapter is defective. Please contact the nearest Canon service center.
If the power can be turned ⋖ ON ⋗, there is a possibility that the camcorder or the battery pack is defective. Please contact the nearest Canon service center.
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