**** (4 digit alphanumeric one-byte characters) Printer error has occurred

Content Id: 8201579600

Solution

When the message "**** (*1) Printer error has occurred. Turn off power then back on again. If problem persists, see the manual." is displayed, there may be a problem inside the printer.

(*1): "****" is displayed with alphanumeric one-byte characters.

⋖Solution⋗

Turn OFF the printer, and unplug the power cord. Then, turn ON the printer again.

If the problem persists, contact the service center.

⋖Error Code⋗

B200, 6900, 6901, 6910, 6902, 6903, 6931, 6932, 6934, 6935, 6936, 6937, 6938, 6940, 6941, 6942, 6943, 6944, 6945, 6946, 5B02, 5B03, 5B04, 5B05, 5B12, 5B13, 5B14, 5B15, 6000, 5100, 5011, 5012, 5040, 6800, 6801, 5400, 5200

Request for a repair service

Request either Canon or the dealer you purchased the machine for a repair service.

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