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Canon XH G1s Support
FAQs & troubleshooting

Error messages related to memory cards

Content Id: 8200358200


Solution

This section describes what to do when memory card-related error messages appear in the camcorder's LCD screen.

ProblemCause / Solution
CARD ERRORA memory card error occurred. The camcorder cannot record or play back the image.
< Solution >
The error may be temporary. If the message disappears after 4 seconds and flashes in red, turn the camcorder off, remove the card and reinsert the card.
If changes to green, you can continue recording/playback.
CARD FULLNo remaining capacity on the memory card.
< Solution >
Replace with another card or erase images.
NAMING ERRORThe folder and file numbers have reached their maximum value.
NO CARDMemory card is not inserted into the camcorder.
NO IMAGESNo images are recorded on the memory card.
THE CARD IS SET FOR ERASURE PREVENTIONSD/SDHC memory card is set for erasure prevention.
< Solution >
Replace the card or change the position of the LOCK switch.

If these problems persist even after attempting the solutions described above, please contact the nearest Canon service center.

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