PIXMA MG2160 Support

FAQs & troubleshooting

Loading Paper

Content Id: 8201155600

Solution

Advice for printing on plain paper

Caution

If you cut plain paper into small size such as 4" x 6" (10 x 15 cm), 4" x 8" (101.6 x 203.2 mm), or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams.

Caution

We recommend Canon genuine photo paper for printing photos.

For details on the Canon genuine paper, see [Media Types You Can Use].

You can use general copy paper.

For the page size and paper weight you can use for this machine, see [Media Types You Can Use].

1. Prepare paper.

Align the edges of paper. If paper is curled, flatten it.

Caution

Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.

If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.

For details on how to flatten curled paper, see [Load the paper after correcting its curl].

When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper and reduce the print quality.

2. Load paper.

(1) Open the front cover gently, and extend the paper support.

(2) Use the right paper guide (A) to slide both paper guides all the way out.

(3) Load the paper in the center of the front tray WITH THE PRINT SIDE FACING DOWN.

Push the paper stack all the way to the back of the front tray.

(4) Slide the right paper guide (A) to align the paper guides with both sides of the paper stack.

Do not slide the paper guides too hard against the paper. The paper may not be fed properly.

Caution

Always load paper in the portrait orientation (B). Loading paper in the landscape orientation (C) can cause paper jams.

Caution

Do not over load paper by stacking until the top of the stack touches the paper guides.

Load small size paper, such as 4" x 6" (10 x 15 cm), by pushing it in all the way to the back of the front tray.

(5) Open the output tray extension.

3. Open the paper output tray.

(1) Open the paper output tray gently, and extend the paper output support.

Caution

Be sure to open the paper output tray when printing. If not open, the machine cannot start printing.

Caution

- After loading paper -

Select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.

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