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Pixma MP520 Support
FAQs & troubleshooting

Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned

Content Id: 8200146300


Issue

Cause and solution

Ink tank is empty

See [An Error Message Is Displayed on the LCD] to identify the ink error, and then take the appropriate action depending on the error condition.

Cause and solution

The protective film is remaining

Make sure all of the protective film is peeled off and the air hole is exposed, as illustrated in (A). If the orange tape is left as in (B), pull the orange tape and remove it.

(A) Correct

L-shaped air hole is exposed.

(B) Incorrect

The tape is not peeled off.

Cause and solution

Print Head nozzles are clogged.

See [Printing the Nozzle Check Pattern] and perform any necessary maintenance operation.

Cause and solution

The media is loaded with the wrong side facing upwards

Many types of paper are made to be printed on only a particular side of the paper.

Printing on the wrong side may cause unclear prints or prints with reduced quality.

Refer to the instruction manual supplied with the paper for detailed information on the printable side.

Cause and solution

Print Head is misaligned

If you did not align the Print Head after installation, straight lines may be printed misaligned. Make sure to align the Print Head after you install it.

See [Aligning the Print Head] and perform Print Head Alignment.

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