Close
Issue
When a printer error occurs, the ALARM lamp flashes orange as shown below. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.
(A) Note the number of flashes
(B) Repeats
Cause and solution
Two flashes: Printer is out of paper. /Paper does not feed
Reload paper in the Rear Tray and press the RESUME/CANCEL button.
Caution
Caution
We recommend using genuine Canon photo media when printing photographs. For details on the specialty media Canon provides for use with its various printers, see [Printing Media].
Loading Paper in the Rear Tray
1. Flatten the four corners of the paper before loading it.
Caution
– When you are not using the printer, remove paper from the Rear Tray, and put unused paper back into the package and keep them on a level surface.
– Take out only the necessary number of sheets from the package, just before printing.
2. Prepare to load paper.
(1) Open the Rear Tray and pull out the Paper Support to support the paper.
Put your finger in the rounded indent of the Paper Support and pull it out until it stops.
(2) Press the Open button to open the Paper Output Tray.
(3) Extend the Output Tray Extension.
Caution
When retracting the Output Tray Extension after printing, lift it up slightly.
(4) Press the Paper Feed Switch so that the Rear Tray lamp (A) lights.
Caution
You can also select the paper source with the printer driver. For details, refer to [Printing from Your Computer].
3. Load the paper.
Do not load higher than the Load Limit Mark (A).
(1) Load the paper into the Rear Tray with the print side facing UP.
(2) Align the paper stack against the Cover Guide on the right side of the Paper Support.
Caution
Make sure that the Cover Guide is set upright when you load paper in the Rear Tray.
(3) Pinch the Paper Guide and slide it against the left side of the paper stack.
Caution
Do not slide the Paper Guide too strong. Paper may not be fed properly.
4. Select the page size and type of the loaded paper in Page Size (or Paper Size) and Media Type in the printer driver.
Caution
For details on printer driver settings, see [Printing from Your Computer].
Loading Paper in the Cassette
Some types and sizes of paper are not loadable in the Cassette and requires the use of the Rear Tray. If you intend to use only the Cassette, check for any usage restrictions in advance.
Caution
1. Flatten the four corners of the paper before loading it.
2. Pull out the Cassette from the printer.
3. Remove the Cover on the Cassette.
4 Adjust the size of the Cassette.
When loading A5 or larger sized paper (nonstandard-size paper with 8 inches / 203 mm or more in length), pull the tab (A) towards you to unlock and extend the Cassette.
When loading 5" x 7" or smaller sized paper (nonstandard-size paper with less than 8 inches / 203 mm in length), do not extend the Cassette.
5. Load the paper with the print side facing DOWN.
Do not load higher than the Load Limit Mark (A).
(1) Load the paper into the Cassette with the print side facing DOWN and the leading edge to the far side.
(2) Align the paper stack against the right side of the Cassette.
(3) Slide the paper guides to fit to the loaded paper stack.
6. Set the Cover on the Cassette.
7. Insert the Cassette into the printer.
Push the Cassette all the way into the printer.
If the Cassette has been extended to accommodate larger paper sizes, the front edge of the Cassette will extend beyond the front of the printer.
8. Prepare the Paper Output Tray.
(1) Press the Open button to open the Paper Output Tray.
(2) Extend the Output Tray Extension.
Caution
When retracting the Output Tray Extension after printing, lift it up slightly.
(3) Press the Paper Feed Switch so that the Cassette lamp (A) lights.
9. Select the page size and type of the loaded paper in Page Size (or Paper size) and Media Type in the printer driver.
Caution
Cause and solution
Three flashes: Paper Output Tray is closed. / Paper jam
If the Paper Output Tray is closed, open it. The printer resumes printing.
If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, and then press the RESUME/CANCEL button. See [Paper Jams].
Cause and solution
Four flashes: Ink tank is not installed properly / Ink may have run out
Possible causes are as follows:
Install an appropriate ink tank.
Replacing the ink tank is recommended.
If printing is in progress and you want to continue printing, press the RESUME/CANCEL button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The printer may be damaged if printing is continued under the ink out condition.
Caution
If multiple ink lamps are flashing, see [Getting the Ink Status Information] and confirm the status of each ink tank.
Replacing Ink Tanks
When ink tanks run out of ink, replace them using the following steps.
Caution
Handling Ink
1. Open the Paper Output Tray and the Inner Cover forward to open it.
2. Make sure that the printer is on, and then open the Top Cover.
The Print Head Holder moves to the center.
Caution
Caution
If the Top Cover is left open for more than 10 minutes, the Print Head Holder moves to the right. Close and reopen the Top Cover to return the holder to the center.
3. Remove the ink tank whose lamp is flashing fast.
(1) Push the tab and remove the ink tank.
(A) Do NOT touch the Print Head Lock Lever; remove only the ink tank.
Caution
Caution
4. Prepare the replacement tank.
(1) Remove the new ink tank from its packaging, then pull the orange tape in the direction of the arrow (A) so that the protective film does not remain on the air hole (B). Then remove the film completely (C).
Caution
Make sure that all the orange tape has been peeled off along the perforation. If part of the orange tape is remaining, ink may leak out when you remove the protective cap and may not eject properly when printing.
(2) Remove the orange protective cap from the bottom of the ink tank.
Discard the cap once it is removed.
(D) Carefully hold the protective cap when removing it to prevent the ink from staining your fingers.
Caution
5. Install the ink tank.
(1) Insert the front end of the ink tank into the Print Head.
(A) Make sure the position of the tank matches the label.
(2) Press on the 
(3) Make sure that the ink lamp lights up red.
Caution
The printer cannot be used unless all the ink tanks are installed.
6. Close the Inner Cover.
Caution
Make sure that the Inner Cover is closed. Printing will not start with the Inner Cover open since paper can not be fed properly.
7. Close the Top Cover.
Caution
Keeping the Best Printing Results
To avoid drying of the Print Head and clogging of the nozzles, note the following.
Follow the procedure below to turn off the printer.
(1) Press the POWER button to turn off the printer.
(2) Confirm that the POWER lamp has gone out.
This takes a few seconds or as long as around 30 seconds.
(3) Unplug the power cord from the wall outlet.
If you are using a power outlet strip, you can switch it off instead.
When you press the POWER button to turn off the printer, the printer automatically puts a protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or switch off the power outlet strip before the POWER lamp goes out, this capping will not be done properly, causing the Print Head to dry and clog.
When you are not using the printer for a long time, print in both black & white and in color, or perform Print Head Cleaning, about once a month to prevent degradation of the Print Head.
Numerous nozzles are installed in the Print Head for high-precision printing. Just as the uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long period of time, the print head nozzles become blocked by dried ink. Periodically printing or cleaning the Print Head can prevent this blockage.
Cause and solution
Five flashes: Print Head is not installed./ Print Head is defective
Follow the directions given in your setup sheet to install the Print Head.
If the Print Head is already installed, remove the Print Head once and then reinstall it.
If the error is still not resolved, the Print Head may be damaged. Contact your Canon Service representative.
Cause and solution
Six flashes: Inner Cover is open
Close the Inner Cover, then press the RESUME/CANCEL button on the printer.
Do not open or close the Inner Cover while printing is in progress, as this can damage the printer.
Cause and solution
Seven flashes: Ink tank is not installed in the correct position
Possible causes are as follows:
Confirm that the ink tanks are installed in the appropriate positions.
Replacing Ink Tanks
When ink tanks run out of ink, replace them using the following steps.
Caution
Handling Ink
1. Open the Paper Output Tray and the Inner Cover forward to open it.
2. Make sure that the printer is on, and then open the Top Cover.
The Print Head Holder moves to the center.
Caution
Caution
If the Top Cover is left open for more than 10 minutes, the Print Head Holder moves to the right. Close and reopen the Top Cover to return the holder to the center.
3. Remove the ink tank whose lamp is flashing fast.
(1) Push the tab and remove the ink tank.
(A) Do NOT touch the Print Head Lock Lever; remove only the ink tank.
Caution
Caution
4. Prepare the replacement tank.
(1) Remove the new ink tank from its packaging, then pull the orange tape in the direction of the arrow (A) so that the protective film does not remain on the air hole (B). Then remove the film completely (C).
Caution
Make sure that all the orange tape has been peeled off along the perforation. If part of the orange tape is remaining, ink may leak out when you remove the protective cap and may not eject properly when printing.
(2) Remove the orange protective cap from the bottom of the ink tank.
Discard the cap once it is removed.
(D) Carefully hold the protective cap when removing it to prevent the ink from staining your fingers.
Caution
5. Install the ink tank.
(1) Insert the front end of the ink tank into the Print Head.
(A) Make sure the position of the tank matches the label.
(2) Press on the
(3) Make sure that the ink lamp lights up red.
Caution
The printer cannot be used unless all the ink tanks are installed.
6. Close the Inner Cover.
Caution
Make sure that the Inner Cover is closed. Printing will not start with the Inner Cover open since paper can not be fed properly.
7. Close the Top Cover.
Caution
Keeping the Best Printing Results
To avoid drying of the Print Head and clogging of the nozzles, note the following.
Follow the procedure below to turn off the printer.
(1) Press the POWER button to turn off the printer.
(2) Confirm that the POWER lamp has gone out.
This takes a few seconds or as long as around 30 seconds.
(3) Unplug the power cord from the wall outlet.
If you are using a power outlet strip, you can switch it off instead.
When you press the POWER button to turn off the printer, the printer automatically puts a protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or switch off the power outlet strip before the POWER lamp goes out, this capping will not be done properly, causing the Print Head to dry and clog.
When you are not using the printer for a long time, print in both black & white and in color, or perform Print Head Cleaning, about once a month to prevent degradation of the Print Head.
Numerous nozzles are installed in the Print Head for high-precision printing. Just as the uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long period of time, the print head nozzles become blocked by dried ink. Periodically printing or cleaning the Print Head can prevent this blockage.
Cause and solution
Eight flashes: Ink absorber is almost full
The printer has a built-in ink absorber to hold the ink used during Print Head Cleaning, for example.
Eight flashes indicates that the ink absorber is nearly full.
Press the RESUME/CANCEL button to cancel the error so you can continue printing.
Before the ink absorber becomes completely full, contact a Canon Service representative. (You will need to replace a particular part of the printer.)
Caution
Canon recommends that you call for service as soon as this error occurs. Once the ink absorber becomes completely full, printing cannot be performed until the ink absorber is replaced.
Cause and solution
Nine flashes: No response from connected digital camera or video camcorder / Connected digital camera or video camcorder is not compatible with this printer
Disconnect the USB cable connecting the printer and the device, and then reconnect it.
When printing from a PictBridge compliant device, depending on the model or brand of your device, you may have to select a PictBridge compliant print mode on the device before connecting it to the printer. You may also have to turn on the camera or select Play mode manually after connecting the device to the printer. Perform necessary operations according your device's instruction manual before reconnecting it to the printer.
If the error is still not resolved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer. Only PictBridge compliant devices can be connected to the printer for direct printing.
Cause and solution
Ten flashes: Cannot perform duplex printing
The size of paper may not be compatible with automatic duplex printing. The sizes of media suitable for auto duplex printing are A4, Letter, A5, and 5" x 7". Make sure that the size of the paper loaded in the printer is correct. Pressing the RESUME/CANCEL button will eject the paper and restart printing from the front side of the next paper. The reverse side of the ejected sheet will not be printed.
Cause and solution
Eleven flashes: Automatic Print Head Alignment failed
Possible causes are as follows:
Press the RESUME/CANCEL button to dismiss the error, and print the nozzle check pattern to check the status of the Print Head. See [Printing the Nozzle Check Pattern].
Press the RESUME/CANCEL button on the printer to dismiss the error, then load two sheets of A4/Letter-sized Canon Matte Photo Paper MP-101 with the printing side (whiter side) facing UP in the Rear Tray.
Automatic Print Head Alignment cannot be performed using paper from the Cassette. For Automatic Print Head Alignment, always load paper in the Rear Tray.
Press the RESUME/CANCEL button to dismiss the error, and then adjust your operating environment and/or the position of the printer so that the Paper Output Slot is not exposed directly to strong light.
After carrying out the above measures, if the problem continues after aligning the Print Head again, press the RESUME/CANCEL button to dismiss the error, and then perform Manual Print Head Alignment. For details on Manual Print Head Alignment, see [Aligning the Print Head].
Cause and solution
Thirteen flashes: Ink level cannot be detected
The remaining ink level cannot be correctly detected. (The lamp on the ink tank
flashes.)
Replace the ink tank and close the Top Cover.
Printing with an ink tank that was once empty may damage the printer.
If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the RESUME/CANCEL button for at least 5 seconds, and then release it.
* With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any printer malfunction or damage caused by refilled ink tanks.
Caution
If the function for detecting the remaining ink level is disabled, the ink tank is displayed in gray on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh). See [Getting the Ink Status Information].
Replacing Ink Tanks
When ink tanks run out of ink, replace them using the following steps.
Caution
Handling Ink
1. Open the Paper Output Tray and the Inner Cover forward to open it.
2. Make sure that the printer is on, and then open the Top Cover.
The Print Head Holder moves to the center.
Caution
Caution
If the Top Cover is left open for more than 10 minutes, the Print Head Holder moves to the right. Close and reopen the Top Cover to return the holder to the center.
3. Remove the ink tank whose lamp is flashing fast.
(1) Push the tab and remove the ink tank.
(A) Do NOT touch the Print Head Lock Lever; remove only the ink tank.
Caution
Caution
4. Prepare the replacement tank.
(1) Remove the new ink tank from its packaging, then pull the orange tape in the direction of the arrow (A) so that the protective film does not remain on the air hole (B). Then remove the film completely (C).
Caution
Make sure that all the orange tape has been peeled off along the perforation. If part of the orange tape is remaining, ink may leak out when you remove the protective cap and may not eject properly when printing.
(2) Remove the orange protective cap from the bottom of the ink tank.
Discard the cap once it is removed.
(D) Carefully hold the protective cap when removing it to prevent the ink from staining your fingers.
Caution
5. Install the ink tank.
(1) Insert the front end of the ink tank into the Print Head.
(A) Make sure the position of the tank matches the label.
(2) Press on the
(3) Make sure that the ink lamp lights up red.
Caution
The printer cannot be used unless all the ink tanks are installed.
6. Close the Inner Cover.
Caution
Make sure that the Inner Cover is closed. Printing will not start with the Inner Cover open since paper can not be fed properly.
7. Close the Top Cover.
Caution
Keeping the Best Printing Results
To avoid drying of the Print Head and clogging of the nozzles, note the following.
Follow the procedure below to turn off the printer.
(1) Press the POWER button to turn off the printer.
(2) Confirm that the POWER lamp has gone out.
This takes a few seconds or as long as around 30 seconds.
(3) Unplug the power cord from the wall outlet.
If you are using a power outlet strip, you can switch it off instead.
When you press the POWER button to turn off the printer, the printer automatically puts a protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or switch off the power outlet strip before the POWER lamp goes out, this capping will not be done properly, causing the Print Head to dry and clog.
When you are not using the printer for a long time, print in both black & white and in color, or perform Print Head Cleaning, about once a month to prevent degradation of the Print Head.
Numerous nozzles are installed in the Print Head for high-precision printing. Just as the uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long period of time, the print head nozzles become blocked by dried ink. Periodically printing or cleaning the Print Head can prevent this blockage.
Cause and solution
Fourteen flashes: Ink tank cannot be recognized
The ink tank is not compatible with this printer. (The lamp on the ink tank is off.)
Install an appropriate ink tank.
Replacing Ink Tanks
When ink tanks run out of ink, replace them using the following steps.
Caution
Handling Ink
1. Open the Paper Output Tray and the Inner Cover forward to open it.
2. Make sure that the printer is on, and then open the Top Cover.
The Print Head Holder moves to the center.
Caution
Caution
If the Top Cover is left open for more than 10 minutes, the Print Head Holder moves to the right. Close and reopen the Top Cover to return the holder to the center.
3. Remove the ink tank whose lamp is flashing fast.
(1) Push the tab and remove the ink tank.
(A) Do NOT touch the Print Head Lock Lever; remove only the ink tank.
Caution
Caution
4. Prepare the replacement tank.
(1) Remove the new ink tank from its packaging, then pull the orange tape in the direction of the arrow (A) so that the protective film does not remain on the air hole (B). Then remove the film completely (C).
Caution
Make sure that all the orange tape has been peeled off along the perforation. If part of the orange tape is remaining, ink may leak out when you remove the protective cap and may not eject properly when printing.
(2) Remove the orange protective cap from the bottom of the ink tank.
Discard the cap once it is removed.
(D) Carefully hold the protective cap when removing it to prevent the ink from staining your fingers.
Caution
5. Install the ink tank.
(1) Insert the front end of the ink tank into the Print Head.
(A) Make sure the position of the tank matches the label.
(2) Press on the
(3) Make sure that the ink lamp lights up red.
Caution
The printer cannot be used unless all the ink tanks are installed.
6. Close the Inner Cover.
Caution
Make sure that the Inner Cover is closed. Printing will not start with the Inner Cover open since paper can not be fed properly.
7. Close the Top Cover.
Caution
Keeping the Best Printing Results
To avoid drying of the Print Head and clogging of the nozzles, note the following.
Follow the procedure below to turn off the printer.
(1) Press the POWER button to turn off the printer.
(2) Confirm that the POWER lamp has gone out.
This takes a few seconds or as long as around 30 seconds.
(3) Unplug the power cord from the wall outlet.
If you are using a power outlet strip, you can switch it off instead.
When you press the POWER button to turn off the printer, the printer automatically puts a protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or switch off the power outlet strip before the POWER lamp goes out, this capping will not be done properly, causing the Print Head to dry and clog.
When you are not using the printer for a long time, print in both black & white and in color, or perform Print Head Cleaning, about once a month to prevent degradation of the Print Head.
Numerous nozzles are installed in the Print Head for high-precision printing. Just as the uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long period of time, the print head nozzles become blocked by dried ink. Periodically printing or cleaning the Print Head can prevent this blockage.
Cause and solution
Fifteen Flashes: Ink tank cannot be recognized
An Ink tank error has occurred. (The lamp on the ink tank is off.)
Replace the ink tank.
Replacing Ink Tanks
When ink tanks run out of ink, replace them using the following steps.
Caution
Handling Ink
1. Open the Paper Output Tray and the Inner Cover forward to open it.
2. Make sure that the printer is on, and then open the Top Cover.
The Print Head Holder moves to the center.
Caution
Caution
If the Top Cover is left open for more than 10 minutes, the Print Head Holder moves to the right. Close and reopen the Top Cover to return the holder to the center.
3. Remove the ink tank whose lamp is flashing fast.
(1) Push the tab and remove the ink tank.
(A) Do NOT touch the Print Head Lock Lever; remove only the ink tank.
Caution
Caution
4. Prepare the replacement tank.
(1) Remove the new ink tank from its packaging, then pull the orange tape in the direction of the arrow (A) so that the protective film does not remain on the air hole (B). Then remove the film completely (C).
Caution
Make sure that all the orange tape has been peeled off along the perforation. If part of the orange tape is remaining, ink may leak out when you remove the protective cap and may not eject properly when printing.
(2) Remove the orange protective cap from the bottom of the ink tank.
Discard the cap once it is removed.
(D) Carefully hold the protective cap when removing it to prevent the ink from staining your fingers.
Caution
5. Install the ink tank.
(1) Insert the front end of the ink tank into the Print Head.
(A) Make sure the position of the tank matches the label.
(2) Press on the
(3) Make sure that the ink lamp lights up red.
Caution
The printer cannot be used unless all the ink tanks are installed.
6. Close the Inner Cover.
Caution
Make sure that the Inner Cover is closed. Printing will not start with the Inner Cover open since paper can not be fed properly.
7. Close the Top Cover.
Caution
Keeping the Best Printing Results
To avoid drying of the Print Head and clogging of the nozzles, note the following.
Follow the procedure below to turn off the printer.
(1) Press the POWER button to turn off the printer.
(2) Confirm that the POWER lamp has gone out.
This takes a few seconds or as long as around 30 seconds.
(3) Unplug the power cord from the wall outlet.
If you are using a power outlet strip, you can switch it off instead.
When you press the POWER button to turn off the printer, the printer automatically puts a protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or switch off the power outlet strip before the POWER lamp goes out, this capping will not be done properly, causing the Print Head to dry and clog.
When you are not using the printer for a long time, print in both black & white and in color, or perform Print Head Cleaning, about once a month to prevent degradation of the Print Head.
Numerous nozzles are installed in the Print Head for high-precision printing. Just as the uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long period of time, the print head nozzles become blocked by dried ink. Periodically printing or cleaning the Print Head can prevent this blockage.
Cause and solution
Sixteen flashes: Ink has run out
Ink has run out. (The lamp on the ink tank flashes.)
Replace the ink tank and close the Top Cover.
Printing under the current condition may damage the printer.
If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the RESUME/CANCEL button for at least 5 seconds, and then release it.
* With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.
Caution
If the function for detecting the remaining ink level is disabled, the ink tank is displayed in gray on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh). See [Getting the Ink Status Information].
Replacing Ink Tanks
When ink tanks run out of ink, replace them using the following steps.
Caution
Handling Ink
1. Open the Paper Output Tray and the Inner Cover forward to open it.
2. Make sure that the printer is on, and then open the Top Cover.
The Print Head Holder moves to the center.
Caution
Caution
If the Top Cover is left open for more than 10 minutes, the Print Head Holder moves to the right. Close and reopen the Top Cover to return the holder to the center.
3. Remove the ink tank whose lamp is flashing fast.
(1) Push the tab and remove the ink tank.
(A) Do NOT touch the Print Head Lock Lever; remove only the ink tank.
Caution
Caution
4. Prepare the replacement tank.
(1) Remove the new ink tank from its packaging, then pull the orange tape in the direction of the arrow (A) so that the protective film does not remain on the air hole (B). Then remove the film completely (C).
Caution
Make sure that all the orange tape has been peeled off along the perforation. If part of the orange tape is remaining, ink may leak out when you remove the protective cap and may not eject properly when printing.
(2) Remove the orange protective cap from the bottom of the ink tank.
Discard the cap once it is removed.
(D) Carefully hold the protective cap when removing it to prevent the ink from staining your fingers.
Caution
5. Install the ink tank.
(1) Insert the front end of the ink tank into the Print Head.
(A) Make sure the position of the tank matches the label.
(2) Press on the
(3) Make sure that the ink lamp lights up red.
Caution
The printer cannot be used unless all the ink tanks are installed.
6. Close the Inner Cover.
Caution
Make sure that the Inner Cover is closed. Printing will not start with the Inner Cover open since paper can not be fed properly.
7. Close the Top Cover.
Caution
Keeping the Best Printing Results
To avoid drying of the Print Head and clogging of the nozzles, note the following.
Follow the procedure below to turn off the printer.
(1) Press the POWER button to turn off the printer.
(2) Confirm that the POWER lamp has gone out.
This takes a few seconds or as long as around 30 seconds.
(3) Unplug the power cord from the wall outlet.
If you are using a power outlet strip, you can switch it off instead.
When you press the POWER button to turn off the printer, the printer automatically puts a protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or switch off the power outlet strip before the POWER lamp goes out, this capping will not be done properly, causing the Print Head to dry and clog.
When you are not using the printer for a long time, print in both black & white and in color, or perform Print Head Cleaning, about once a month to prevent degradation of the Print Head.
Numerous nozzles are installed in the Print Head for high-precision printing. Just as the uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long period of time, the print head nozzles become blocked by dried ink. Periodically printing or cleaning the Print Head can prevent this blockage.
Cause and solution
Nineteen flashes: An unsupported USB hub is connected. Remove the hub
If a PictBridge compliant device is connected via a USB hub, remove the hub and connect it directly to the printer.