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Pixma iP4500 Support
FAQs & troubleshooting

Print Head Holder Does Not Move to the Center

Content Id: 8200135500


Issue

Caution

Opening the Top Cover while printing moves the Print Head Holder to the right. Close the Top Cover, and reopen it after printing finishes.

Cause and solution

The printer is not ready

Check if the POWER lamp is lit green.

The Print Head Holder will not move unless the power is on. If the POWER lamp is off, close the Top Cover and turn the printer on.

While the POWER lamp is flashing green, the printer is initializing. Wait until the POWER lamp stops flashing and remains lit green, and then open the Top Cover again.

Cause and solution

An error has occurred on the printer

Close the Top Cover, confirm the number of times the ALARM lamp is flashing, take the appropriate action to resolve the error, and then reopen it. For details on how to resolve the error, see [ALARM Lamp Flashes Orange].

Cause and solution

The Top Cover has been left open for 10 minutes or longer

If the printer has been printing continuously for a long time, close the Top Cover, wait a while, then reopen it.

If the printer has been printing continuously for a long time, the Print Head Holder may not move to the center since the Print Head may overheat.

Cause and solution

The printer has been printing continuously for a long period

If the printer has been printing continuously for a long time, close the Top Cover, wait a while, then reopen it.

If the printer has been printing continuously for a long time, the Print Head Holder may not move to the center since the Print Head may overheat.

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