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Issue
Caution
If you cannot install the MP Drivers when you use the machine over LAN, refer to the setup manual.
Cause and solution
If the installation does not start even after the Setup CD-ROM is inserted into your computer's disc drive:
Start the installation following the procedure below.
1. Select items from the [ Start ] menu as shown below.
2. Double-click the 
If the contents of the CD-ROM are displayed, double-click [ MSETUP4.EXE ].
Caution
- Remove the CD-ROM from your computer, then insert it again.
- Restart your computer.
Cause and solution
If you are unable to proceed beyond the Printer Connection screen:
If you are unable to proceed beyond the [ Printer Connection ] screen, make sure that the USB cable is securely plugged into the USB port of the machine and is connected to the computer, and then follow the procedure below to reinstall the MP Drivers.
Caution
[ The printer is not detected. Check the connection. ] may be displayed depending on the computer you use. In this case, follow the procedure below to reinstall the MP Drivers.
Cause and solution
1. Click Cancel.
2. Click Start Over on the Installation Failure screen.
3. Click Back on the screen that appears next.
4. Click Exit on the "PIXMA XXX" screen (where "XXX" is your machine's name), then remove the CD-ROM.
5. Turn the machine off.
6. Restart the computer.
7. Make sure that you have no application software running.
8. Insert the CD-ROM again, then perform Easy Install to install the MP Drivers.
Cause and solution
In other cases:
Follow the procedure described in your setup manual to reinstall the MP Drivers.
If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart your computer, and then reinstall the MP Drivers.
-⋗ [ Deleting the Unnecessary MP Drivers ]
If you reinstall the MP Drivers, perform [ Custom Install ] on the Setup CD-ROM, then select [ MP Drivers ].
Caution
Caution
- Remove the CD-ROM from your computer, then insert it again.
- Restart your computer.