Problems Receiving Faxes

If the sending faxes is not complete or the machine was not able to print the received faxes, these faxes are stored in machine's memory.

If an error occurred during a fax transmission, the document is not stored in machine's memory.

In the following cases, the machine is not able to print the received fax and will automatically store the fax in its memory.

You can print or delete the faxes stored in machine's memory. You can also save the received faxes stored in machine's memory on the memory card or the USB flash drive.

-⋗ [ Printing a Document in Machine's Memory ]

-⋗ [ Deleting a Document in Machine's Memory ]

-⋗ [ Saving a Document in Machine's Memory to a Memory Card/USB Flash Drive ]

Printing a Document in Machine's Memory

You can print a specified document in machine's memory or print all the documents in its memory at a time.

When printing a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents first.

- Printing a List of the Document in Machine's Memory

- Printing a Specified Document in Machine's Memory

- Printing All the Documents in Machine's Memory

- Printing a List of the Document in Machine's Memory

Print the list of the documents following the procedure below.

1. Make sure that the machine is turned on.

2. Load paper.

Refer to [ Loading Paper ].

3. Press the FAX button.

The Fax standby screen is displayed.

4. Press the left Function button.

The Fax menu screen is displayed.

5. Select Memory reference, then press the OK button.

6. Use the button to select Print memory list, then press the OK button.

7. Use the button to select Yes, then press the OK button.

The list of documents stored in machine's memory is printed.

- Printing a Specified Document in Machine's Memory

Specify the document and print it following the procedure below.

1. Make sure that the machine is turned on.

2. Load paper.

Refer to [ Loading Paper ].

3. Press the FAX button.

The Fax standby screen is displayed.

4. Press the left Function button.

The Fax menu screen is displayed.

5. Select Memory reference, then press the OK button.

6. Use the button to select Print specified document, then press the OK button.

The document selection screen is displayed.

A. Date and time of transaction and fax/telephone number

B. Transaction number (TX/RX NO.)

A transaction number from "0000" to "4999" indicates a document being sent.

A transaction number from "5001" to "9999" indicates a document being received.

C. Color information

Color is displayed for color transmission/reception. Nothing is displayed for black & white transmission/reception.

7. Use the button to select whether to print only the first page of the document, then press the OK button.

The confirmation screen is displayed.

8. Use the button to select whether to print only the first page of the document, then press the OK button.

Only the first page of the document will be printed.

The document is still stored in machine's memory.

All pages of the document will be printed.

The screen to confirm whether to delete the printed document in machine's memory is displayed.

If you select Yes using the button and press the OK button, the printed document in machine's memory is deleted.

- Printing All the Documents in Machine's Memory

Print all the documents in machine's memory following the procedure below.

1. Make sure that the machine is turned on.

2. Load paper.

Refer to [ Loading Paper ].

3. Press the FAX button.

The Fax standby screen is displayed.

4. Press the left Function button.

The Fax menu screen is displayed.

5. Select Memory reference, then press the OK button.

6. Use the button to select Print all received documents, then press the OK button.

The confirmation screen is displayed.

7. Use the button to select Yes, then press the OK button.

All the documents in machine's memory will be printed.

Each time a document is printed, the screen to confirm whether to delete the printed document in machine's memory is displayed.

If you select Yes using the button and press the OK button, the printed document in machine's memory is deleted.

Deleting a Document in Machine's Memory

You can delete a specified document in machine's memory or delete all the documents in its memory at a time.

- Deleting a Specified Document in Machine's Memory

- Deleting All the Documents in Machine's Memory

- Deleting a Specified Document in Machine's Memory

Specify the document and delete it following the procedure below.

1. Make sure that the machine is turned on.

2. Press the FAX button.

The Fax standby screen is displayed.

3. Press the left Function button.

The Fax menu screen is displayed.

4. Select Memory reference, then press the OK button.

5. Use the button to select Delete specified document, then press the OK button.

The document selection screen is displayed.

A. Date and time of transaction and fax/telephone number

B. Transaction number (TX/RX NO.)

A transaction number from "0001" to "4999" indicates a document being sent.

A transaction number from "5001" to "9999" indicates a document being received.

C. Color information

Color is displayed for color transmission/reception. Nothing is displayed for black & white transmission/reception.

6. Use the button to select the transaction number of the document you want to delete, then press the OK button.

The confirmation screen is displayed.

7. Use the button to select Yes, then press the OK button.

The specified document will be deleted from machine's memory.

- Deleting All the Documents in Machine's Memory

Delete all the documents in machine's memory following the procedure below.

1. Make sure that the machine is turned on.

2. Press the FAX button.

The Fax standby screen is displayed.

3. Press the left Function button.

The Fax menu screen is displayed.

4. Select Memory reference, then press the OK button.

5. Use the button to select Delete all documents in memory, then press the OK button.

The confirmation screen is displayed.

6. Use the button to select Yes, then press the OK button.

All the documents in machine's memory will be deleted.

Saving a Document in Machine's Memory to a Memory Card/USB Flash Drive

You can save the received faxes stored in machine's memory to a memory card or a USB flash drive as PDF files using the Operation Panel of the machine.

You can save a specified document in machine's memory to the memory card or the USB flash drive, or save all the documents in its memory to the memory card or the USB flash drive at a time.

- Saving a Specified Received Document in Machine's Memory to Memory Card/USB Flash Drive

- Saving All the Received Documents in Machine's Memory to Memory Card/USB Flash Drive

- Saving a Specified Received Document in Machine's Memory to Memory Card/USB Flash Drive

Specify the received document and save it on the memory card or the USB flash drive following the procedure below.

1. Make sure that the machine is turned on.

2. Insert the memory card into the Card Slot or insert the USB flash drive into the Direct Print Port.

3. Press the FAX button.

The Fax standby screen is displayed.

4. Press the left Function button.

The Fax menu screen is displayed.

5. Select Memory reference, then press the OK button.

6. Use the button to select Save specified document, then press the OK button.

7. Use the button to select the storage media according to step 2, then press the OK button.

The document selection screen is displayed.

A. Date and time of transaction and fax/telephone number

B. Transaction number (TX/RX NO.)

A transaction number from "0001" to "4999" indicates a document being sent.

A transaction number from "5001" to "9999" indicates a document being received.

C. Color information

Color is displayed for color transmission/reception. Nothing is displayed for black & white transmission/reception.

8. Use the button to select the transaction number of the document you want to save, then press the OK button.

The specified document is saved.

- Saving All the Received Documents in Machine's Memory to Memory Card/USB Flash Drive

Save all the documents in machine's memory to the memory card or the USB flash drive following the procedure below.

1. Make sure that the machine is turned on.

2. Insert the memory card into the Card Slot or insert the USB flash drive into the Direct Print Port.

3. Press the FAX button.

The Fax standby screen is displayed.

4. Press the left Function button.

The Fax menu screen is displayed.

5. Select Memory reference, then press the OK button.

6. Use the button to select Save all documents, then press the OK button.

7. Use the button to select the storage media according to step 2, then press the OK button.

All the documents in machine's memory will be saved to the memory card or the USB flash drive.

You can import faxes saved on a memory card to the computer using the Card Slot on the machine.

You can import faxes saved on a USB flash drive to the computer.

After saving faxes, connect the USB flash drive to the computer, then import the data.

Preparation

1.

Make sure all the following items are supplied.

(1) FINE cartridges (Color, Black)

(2) Power cord

(3) Telephone line cable

(4) Manuals

(5) Setup CD-ROM (containing the drivers, applications and on-screen manuals)

(6) Other documents

Do not connect the power cord yet.

2.

Remove all the protective materials and orange tape from the outside of the machine.

3.

(1) Open the Paper Output Tray (A).

(2) Make sure the Document Cover (B) is closed, then lift to open the Scanning Unit (Cover) (C).

(3) Fix it with the Scanning Unit Support (D).

4.

Remove both the orange tape (E) and the protective material (F) carefully.

5.

(1) Lift the Scanning Unit (Cover) slightly.

(2) Fold the Scanning Unit Support.

(3) Close the Scanning Unit (Cover) gently.

Use fax features?

Yes -⋗ Go to 6

No -⋗ Go to 8

6.

Connect one end of supplied telephone line cable (G) to the lower connector labeled "L" on the machine, and then connect the other end to the telephone jack on the wall (H).

7.

Only when connecting a telephone or an answering machine

Remove the Cap (I) (1), then connect a telephone or an answering machine with the telephone line cable (2).

8.

Insert the power cord into the connector on the machine and into the wall outlet firmly.

9.

Press the ON button (J) to turn on the machine.

10.

Use the or button (K) on the Operation Panel to select the language for the LCD (Liquid Crystal Display) (L), then press the OK button.

11.

Select the country or region of use, then press the OK button.

12.

When this screen is displayed, proceed to the next step.

Install the FINE Cartridges

1.

(1) Make sure the Document Cover (A) is closed, then lift to open the Scanning Unit (Cover) (D).

(2) Fix it with the Scanning Unit Support (E).

2.

The FINE Cartridge Holder (H) moves to the installation position.

If the FINE Cartridge Holder does not move, make sure that the machine is turned on.

For details, refer to 8 to 9 in [ Preparation ].

3.

Follow the next procedure to insert the Black and Color FINE Cartridges into their corresponding slots and .

4. Open the Ink Cartridge Locking Cover on the right side.

Pinch firmly and pull up the cover.

5.

After removing the Black FINE Cartridge from its box, pull the orange protective tape (J) in the

direction of the arrow and remove it carefully.

6. Place the Black FINE Cartridge into the right slot .

7.

Push down of the Ink Cartridge Locking Cover until it snaps into place.

View the Ink Cartridge Locking Cover straight on and check that it is locked correctly (not at an angle).

8.

Insert the Color FINE Cartridge into the left FINE Cartridge Holder in the same way as the Black FINE Cartridge.

9.

(1) Lift the Scanning Unit (Cover) slightly.

(2) Fold the Scanning Unit Support.

(3) Close the Scanning Unit (Cover) gently.

10.

Wait for about 1 minute until the LCD changes as shown in the illustration, then proceed to the next step.

Load Paper

1

Open the Paper Support (A).

2

Move the Paper Guides (B) to both edges.

3

Load paper in the center of the Rear Tray (C).

Load paper in portrait orientation with the printing side facing up.

4

Slide the left and right Paper Guides against both edges of the paper.

Make sure that the height of the paper stack does not exceed the line (D).

Set Up for Fax Reception

Depending on your needs, select one of the following three modes for receiving faxes. You can change the receive mode after installation is complete.

- Intended Use

-⋗ TEL priority mode

Voice calls cannot be received unless a telephone is connected.

-⋗ FAX only mode

-⋗ DRPD/Network Switch

- Responses to Calls in Each Mode

- When a fax call arrives

While the telephone's ringtone sounds, pick up the handset. When the fax reception starts, replace the handset. If an answering machine is connected, the fax is received automatically.

- When a voice call arrives

While the telephone's ringtone sounds, pick up the handset to answer the call.

- When a fax call arrives

The fax is received automatically.

- When a voice call arrives

The call cannot be answered.

- When a fax call arrives

The telephone’s ringtone sounds. The fax is received automatically when the machine detects the fax ring pattern.

DRPD/Network Switch must be supported by your telephone service provider.

Please contact them for service details.

- When a voice call arrives

The telephone continues to ring.

Pick up the handset to answer the call.

1

Press the FAX button (A).

2

Press the center FUNCTION button (B).

3

Use the or button (C) to select a receive mode, then press the OK button.

The fax standby screen returns.

For the basic connection of the machine, refer to [ Initial Hardware Setup ] .

The machine cannot send/receive faxes if the connection is incorrect. Connect the machine correctly.

Connecting Various Lines

These are examples and could not be guaranteed to suit every connecting condition. For details, refer to the instruction manual supplied with the network device (control devices such as an xDSL (Digital Subscriber Line) modem or terminal adapter) you are connecting to this machine.

- Connecting to an Internet Telephone

(A) Digital Subscriber Line

(B) xDSL modem (splitter may not be built-in to the modem)

(C) WAN (Wide Area Network)

(D) Broadband router compatible with Internet Telephone

(E) Computer

(F) Telephone or answering machine

(G) LAN (Local Area Network)

(H) TEL

(I) LINE

* Port configurations and names may vary depending on the product.

- Connecting to an xDSL

(A) Analog Subscriber Line

(B) xDSL modem (splitter may not be built-in to the modem)

(C) Computer

(D) Telephone or answering machine

- Connecting to an ISDN Line

For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the manuals supplied with your terminal adapter or dial-up router.

Setting the Telephone Line Type

Before using your machine, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections, contact the telephone company or service provider to confirm your line type.

1. Display the [ Telephone line type ] screen.

(1) Press the [ Setup ] button.

(2) Select [ Device settings ] , and press the OK button.

(3) Select [ FAX settings ] , and press the OK button.

(4) Select [ FAX user settings ] , and press the OK button.

(5) Select [ Telephone line type ] , and press the OK button.

2. Select the telephone line type.

(1) Select the telephone line type.

Rotary pulse: Suitable for pulse dialing.

Touch tone: Suitable for tone dialing.

(2) Press the OK button.

3. Press the FAX button to return to the fax standby screen.

Loading Plain Paper / Photo Paper

1. Prepare paper.

Align the edges of paper. If paper is curled, flatten it.

2. Load paper.

(1) Open the Paper Support, and open the support as an extension.

(2) Open the Paper Output Tray gently.

(3) Slide the Paper Guides (A) to open them, and load the paper in the center of the Rear Tray WITH THE PRINT SIDE FACING YOU.

(4) Slide the Paper Guides (A) to align them with both sides of the paper stack.

Do not slide the Paper Guides too hard. The paper may not be fed properly.

Loading Originals in the ADF

You can load documents to copy, fax, or scan in the ADF.

1. Make sure that any original has been removed from the Platen Glass.

2. Load a document in the ADF.

(1) Open the Document Tray.

(2) Insert the document in the Document Tray until you hear a beep sound.

Load the document WITH THE SIDE TO SCAN FACING UP in the Document Tray.

(3) Adjust the Document Guides to match the width of the document.

Do not slide the Document Guides too hard. The document may not be fed properly.

This section describes the preparation necessary for receiving a fax and how to receive a fax. This section also describes the operation to print documents stored in the machine's memory such as when ink or paper runs out.

(A) Prints a received fax.

See [ Receiving a Fax ].

(B) Stores a received fax in the machine's memory without printing it.

See [ Receiving a Fax Temporarily in the Machine's Memory (Memory Receiving) ].

(C) Automatically saves a received fax on a memory card or USB flash drive.

Preparing for Receiving a Fax

Prepare for receiving a fax according to the following procedure.

1. Make sure that the power is turned on.

2. Make sure of the receive mode setting.

(1) Press the [ FAX ] button.

(2) Confirm the receive mode.

3. Load paper.

See [ Loading Paper ]

Here we make sure that A4 plain paper is loaded in the Rear Tray.

4. Specify the paper settings as necessary.

(1) Press the left [ Function ] button to select [ FAX menu ].

(2) Select [ FAX paper settings ] , and press the OK button.

(3) Use the , , , or button to select the page size and media type.

(4) Press the OK button.

Received faxes will be printed on the paper of the selected size and type.

Receiving a Fax

Depending on the selected receive mode, the receive operation varies.

- When TEL priority mode is selected:

When the call is a fax:

The telephone will ring when a call incomes.

(1) Pick up the handset. If you hear the fax tone, wait for at least 5 seconds after it stops, then hang up the handset.

The machine will receive the fax.

When the call is a voice call:

The telephone will ring when a call incomes.

(1) Pick up the handset, and talk on the telephone.

- When FAX only mode is selected:

When the call is a fax.

The machine will receive the fax automatically.

- When DRPD or Network switch is selected:

When the call is a fax:

The telephone will ring when a call incomes.

The machine will receive the fax automatically when the fax ring pattern is detected.

When the call is a voice call:

The telephone will ring when a call incomes.

When the machine does not detect the fax ring pattern, the telephone will continue ringing.

(1) Pick up the handset, and talk on the telephone.

Receiving a Fax Temporarily in the Machine's Memory (Memory Receiving)

If the machine was not able to print a received fax, the machine stores the unprinted fax temporarily in its memory (memory receiving).

When a fax is stored in the memory, the FAX Memory lamp lights and the message "Received in memory." appears on the LCD.

If the machine receives a fax under one of the following conditions, the machine will automatically store the received fax in its memory.

- The Machine Is Set to Store Received Documents in its Memory

To store received documents in the machine's memory, select [ Do not print ] for [ Received documents ] in [ Auto print settings ].

You can print the documents stored in the machine's memory from the [ Memory reference ] screen.

See [ Printing Documents in the Machine's Memory ].

- An Error Has Occurred on the Machine

If you select [ Print ] for [ Received documents ] in [ Auto print settings ], a received fax will be printed automatically. However, if any of the following errors occurs, the received fax will not be printed. It will instead be stored in the machine's memory.

The fax in the machine's memory will be automatically printed when a new FINE Cartridge is installed.

Load the paper and press the OK button. The fax in memory will be automatically printed.

Load paper of the same size as selected for Page size, and press the OK button. The fax in memory will be automatically printed.

Select A4, Letter, or Legal for Page size.

See [ Preparing for Receiving a Fax ].

Select Plain paper for Type.

See [ Preparing for Receiving a Fax ].

- You Pressed the Stop Button to Cancel Printing of a Fax

Press the FAX button to resume printing of the fax.

Printing Documents in the Machine's Memory

You can print all documents received in the machine's memory at once or select a document for printing on the Memory reference screen. You can also save the documents on the memory card or USB flash drive.

This section describes the procedure to print all the received documents in the memory.

1. Load paper.

See [ Loading Paper ]

Here we make sure that A4 plain paper is loaded in the Rear Tray.

2. Specify the paper settings as necessary.

If a page size other than A4, Letter, or Legal, or a media type other than Plain paper is selected, faxes or reports cannot be printed. Confirm or change the paper settings.

See [ Preparing for Receiving a Fax ].

3. Display the [ Memory reference ] screen.

(1) Press the [ FAX ] button.

(2) Press the left [ Function ] button to select [ FAX menu ].

(3) Select [ Memory reference ], and press the OK button.

4. Print all the received documents in the memory.

(1) Select [ Print all received documents ], and press the OK button.

(2) Select [ Yes ], and press the [ OK ] button.

The machine starts printing documents in the memory one by one.

(3) To delete the printed document, select Yes.

To keep the document in the memory, select No.

(4) Press the OK button.

This section describes the preparation necessary for receiving a fax and how to receive a fax. This section also describes the operation to print documents stored in the machine's memory such as when ink or paper runs out.

(A) Prints a received fax.

See [ Receiving a Fax ].

(B) Stores a received fax in the machine's memory without printing it.

See [ Receiving a Fax Temporarily in the Machine's Memory (Memory Receiving) ].

(C) Automatically saves a received fax on a memory card or USB flash drive.

Preparing for Receiving a Fax

Prepare for receiving a fax according to the following procedure.

1. Make sure that the power is turned on.

2. Make sure of the receive mode setting.

(1) Press the [ FAX ] button.

(2) Confirm the receive mode.

3. Load paper.

See [ Loading Paper ]

Here we make sure that A4 plain paper is loaded in the Rear Tray.

4. Specify the paper settings as necessary.

(1) Press the left [ Function ] button to select [ FAX menu ].

(2) Select [ FAX paper settings ] , and press the OK button.

(3) Use the , , , or button to select the page size and media type.

(4) Press the OK button.

Received faxes will be printed on the paper of the selected size and type.

Receiving a Fax

Depending on the selected receive mode, the receive operation varies.

- When TEL priority mode is selected:

When the call is a fax:

The telephone will ring when a call incomes.

(1) Pick up the handset. If you hear the fax tone, wait for at least 5 seconds after it stops, then hang up the handset.

The machine will receive the fax.

When the call is a voice call:

The telephone will ring when a call incomes.

(1) Pick up the handset, and talk on the telephone.

- When FAX only mode is selected:

When the call is a fax.

The machine will receive the fax automatically.

- When DRPD or Network switch is selected:

When the call is a fax:

The telephone will ring when a call incomes.

The machine will receive the fax automatically when the fax ring pattern is detected.

When the call is a voice call:

The telephone will ring when a call incomes.

When the machine does not detect the fax ring pattern, the telephone will continue ringing.

(1) Pick up the handset, and talk on the telephone.

Receiving a Fax Temporarily in the Machine's Memory (Memory Receiving)

If the machine was not able to print a received fax, the machine stores the unprinted fax temporarily in its memory (memory receiving).

When a fax is stored in the memory, the FAX Memory lamp lights and the message "Received in memory." appears on the LCD.

If the machine receives a fax under one of the following conditions, the machine will automatically store the received fax in its memory.

- The Machine Is Set to Store Received Documents in its Memory

To store received documents in the machine's memory, select [ Do not print ] for [ Received documents ] in [ Auto print settings ].

You can print the documents stored in the machine's memory from the [ Memory reference ] screen.

See [ Printing Documents in the Machine's Memory ].

- An Error Has Occurred on the Machine

If you select [ Print ] for [ Received documents ] in [ Auto print settings ], a received fax will be printed automatically. However, if any of the following errors occurs, the received fax will not be printed. It will instead be stored in the machine's memory.

The fax in the machine's memory will be automatically printed when a new FINE Cartridge is installed.

Load the paper and press the OK button. The fax in memory will be automatically printed.

Load paper of the same size as selected for Page size, and press the OK button. The fax in memory will be automatically printed.

Select A4, Letter, or Legal for Page size.

See [ Preparing for Receiving a Fax ].

Select Plain paper for Type.

See [ Preparing for Receiving a Fax ].

- You Pressed the Stop Button to Cancel Printing of a Fax

Press the FAX button to resume printing of the fax.

Printing Documents in the Machine's Memory

You can print all documents received in the machine's memory at once or select a document for printing on the Memory reference screen. You can also save the documents on the memory card or USB flash drive.

This section describes the procedure to print all the received documents in the memory.

1. Load paper.

See [ Loading Paper ]

Here we make sure that A4 plain paper is loaded in the Rear Tray.

2. Specify the paper settings as necessary.

If a page size other than A4, Letter, or Legal, or a media type other than Plain paper is selected, faxes or reports cannot be printed. Confirm or change the paper settings.

See [ Preparing for Receiving a Fax ].

3. Display the [ Memory reference ] screen.

(1) Press the [ FAX ] button.

(2) Press the left [ Function ] button to select [ FAX menu ].

(3) Select [ Memory reference ], and press the OK button.

4. Print all the received documents in the memory.

(1) Select [ Print all received documents ], and press the OK button.

(2) Select [ Yes ], and press the [ OK ] button.

The machine starts printing documents in the memory one by one.

(3) To delete the printed document, select Yes.

To keep the document in the memory, select No.

(4) Press the OK button.