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Canon imagePROGRAF iPF 6400s front
imagePROGRAF iPF6400S Support
FAQs & troubleshooting

The surface of the paper is dirty (iPF6400S)

Content Id: 8201965100


Solution

CauseCorrective Action
The Paper Retainer is soiled.Clean the Paper Retainer.
You are using a paper that does not dry easily.In the Control Panel menu, set Roll DryingTime to at least 1 min.
When paper that does not dry easily is used for printing, it may curl during printing and touch the Output Tray. In this case, in the Control Panel menu, complete the settings for Dry time and Area in Scan Wait Time. However, note that printing will now take longer.
The optional Spectrophotometer Unit is dirty.Clean the Paper presser.
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