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Canon imagePROGRAF iPF 6400s front
imagePROGRAF iPF6400S Support
FAQs & troubleshooting

The back side of the paper is dirty (iPF6400S)

Content Id: 8201965200


Solution

CauseCorrective Action
The Platen has become dirty after borderless printing or printing on small paper.Open the Top Cover and clean the Platen.
The Platen suction is too strong.In the Control Panel menu, reduce the level of VacuumStrngth.
(See "Adjusting the Vacuum Strength (VacuumStrngth) (iPF6400S/iPF8400S)")
BordlessOversize is set to Standard in the Control Panel menu.Set BordlessOversize to Little in the Control Panel menu.
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