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Canon imagePROGRAF iPF 6400s front
imagePROGRAF iPF6400S Support
FAQs & troubleshooting

Documents are printed in monochrome (iPF6400S/iPF8400S)

Content Id: 8201966200


Solution

CauseCorrective Action
In the Advanced Settings of the printer driver, Monochrome or Monochrome (Photo), is specified in Color Mode.In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again.
The Printhead nozzles are clogged.Print a test pattern to check the color ink nozzles and see if they are clogged.
(See "Checking for Nozzle Clogging (iPF6400S/iPF8400S)")
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