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If all of the following do not match, a message such as ⋖Paper diff. from set size/type.⋗ is displayed:
The paper size specified on the printer driver (Only when printing from a computer)
The paper size specified in the ⋖Paper Settings⋗ menu on the machine
The size of the paper loaded in the paper drawer or stack bypass tray
If such a message is displayed and you are unable to make a copy or print job, change the paper size in the items described above so that they all match.
See the following chart for details concerning the messages and remedies.
When Copying Originals
| Message | Cause | Remedy |
| Load A4 to Drawer 1. (Depending on the paper supply and settings, the message displayed may vary.) | The following did not match: •The paper size specified on the machine •The size of the paper loaded in the paper drawer | Change the following so that they match: •Paper size setting on the machine •The size of the paper loaded in the paper drawer (See "Loading Paper into the Paper Drawers," "Loading Paper in the Stack Bypass Tray" or "Setting Paper Size and Type.") |
| Paper diff. from set size/type. | ||
| Remove the jammed paper from inside the front cover. | The following did not match: •The paper size specified on the machine •The size of the paper loaded in the paper drawer | Follow the procedure below: 1. Change the following so that they match: •Paper size setting on the machine •The size of the paper loaded in the paper drawer 2. Remove the jammed paper inside the machine and close the front cover. 3. Wait for the machine to automatically resume the job. (See "Loading Paper into the Paper Drawers," "Loading Paper in the Stack Bypass Tray" or "Setting Paper Size and Type.") |
When Printing from a Computer
| Message | Cause | Remedy |
| Load A4 to Drawer 1. (Depending on the paper supply and settings, the message displayed may vary.) | The following did not match: •The paper size specified on the machine •The size of the paper loaded in the paper drawer | To print on the paper of the size specified on the machine's paper settings and on the printer driver: Load the paper of the size specified on the machine and on the printer driver and close the paper drawer. Printing will resume. |
| To print on the paper of the size that is loaded in the paper drawer: 1. Delete the current job. 2. Change the paper size settings both on the printer driver and on the machine. 3. Retry printing. | ||
| Load paper. | The following did not match when printing: •The paper size specified on the printer driver •The paper size specified on the machine | Change the following so that they match, and then retry printing (When you change the paper size setting on the printer driver, cancel the job on the machine.): •The paper size specified on the printer driver •The paper size specified on the machine |
| Paper diff. from set size/type. | The following did not match: •The paper size specified on the printer driver •The paper size specified on the machine •The size of the paper loaded in the paper drawer | Change the following so that they match, and then retry printing: •The paper size setting on the printer driver •The paper size setting on the machine •The size of the paper loaded in the paper drawer (See "Loading Paper into the Paper Drawers," "Loading Paper in the Stack Bypass Tray" or "Setting Paper Size and Type.") |
| If the message <Paper different from set size/type> appears after you have selected <Recover Later> to the message <Remove the jammed paper from inside the front cover.>: 1. Change the following so that they match: •Paper size setting on the machine •The size of the paper loaded in the paper drawer (See "Loading Paper into the Paper Drawers," "Loading Paper in the Stack Bypass Tray" or "Setting Paper Size and Type.") 2. Remove the jammed paper inside the machine and close the front cover. | ||
| Remove the jammed paper from inside the front cover. | A paper jam occurred because the size of the paper loaded in the paper drawer was different from that of the paper specified on the machine and printer driver. | Follow the procedure below (the procedure is the same when the message <Paper different from set size/type> appears after you have selected <Recover Later>). 1. Change the following so that they match: •The paper size setting on the machine •The size of the paper in the paper drawer 2. Remove the jammed paper inside the machine and close the front cover. |