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LASER SHOT LBP3100B Support
FAQs & troubleshooting

The USB Connection Has a Problem

Content Id: 8200135700


Issue

The USB connection has a problem.

Cause and solution

The USB cable is not connected properly.

Make sure that the printer and computer are connected with the USB cable properly. [If You Want to Connect the Printer and Computer with a USB Cable]

Cause and solution

An inappropriate USB cable is being used.

Use a USB cable with the following symbol.

Caution

The USB interfaces appropriate for this printer are as follows. For more details, contact your local authorized Canon dealer.

- Hi-Speed USB

- USB (USB1.1 equivalent)

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