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Content Id: 8201674900


Solution

CauseCorrective Action
The Platen has become dirty after borderless printing or printing on small paper.Open the Top Cover and clean the Platen.
In the Control Panel menu, set CarriageScanWdth to Fixed.
The Platen has become soiled because you have set Width Detection to Off in the Control Panel menu.Set Width Detection to On in the Control Panel menu, and then open the Top Cover and clean the Platen.
Open the Top Cover and clean the Platen. After this, manually advance the roll onto the Platen before printing.
The Platen suction is too strong.In the Control Panel menu, reduce the level of VacuumStrngth.
(See "Adjusting the Vacuum Strength (VacuumStrngth) (iPF9400) (iPF9400S).")
"BordlessOversize" is set to Standard in the Control Panel menu.Set "BordlessOversize" to "Little" in the Control Panel menu.
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