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PIXMA MP980 Support
FAQs & troubleshooting

Content Id: 8200268100


Unlock the Scanning Unit (Cover)

First, check the included items

The Print Head(B) is placed inside of the Paper Output Tray (A).

(C) power cord

(D) ink tank

(E) 8cm CD-R adapter

(F) CD-R tray

- Manuals

- Setup CD-ROM (containing the drivers, applications and on-screen manuals)

- Warranty

- MP-101 paper (for Automatic Print Head Alignment)

Caution

A USB cable is necessary to connect the machine with your computer.

1. Open the Document Cover(G)

2. Move the Scanner Lock Switch(H)towards the release mark to unlock the Scanning Unit (Cover).

3. Close the Document Cover(G)

Caution

Before turning on the machine, remove all the orange tapes and the protective sheets.

Turn the Power On

1. Plug in the power cord on the left side at the back of the machine and connect the other end to the wall outlet.

Caution

Do NOT connect the USB cable at this stage.

2. Open the Operation Panel(A)then press the ON button (B)to turn on the machine.

Caution

Make sure that the Document Cover (C) is closed.

If an unintended language is displayed on the LCD, press the Back button on the Operation Panel to return to the Language selection screen.

Caution

The machine may make some operating noises. This is normal operation.

3. Use the or button (D) on the Operation Panel to select the languagefor the LCD, then press the OK button.

The standby screen is displayed.

Install the Print Head

Caution

Do not handle the Print Head roughly such as applying them excessive pressure or dropping.

1. Open the Paper Output Tray (A), then lift the Scanning Unit (Cover) (B) until it locks into place.

The Scanning Unit (Cover) (B) is fixed automatically.

The Print Head Holder (C) comes out. (This is where you install the Print Head.)

Caution

For your safety, always grip as illustrated.
Close the Document Cover (D) and lift it with the Scanning Unit (Cover).

Caution

The Print Head Holder makes a noise as it moves.

This is normal operation.

2. Raise the Print Head Lock Lever (E).

Caution

Firmly raise the Print Head Lock Lever until it stops. (The Print Head Lock Lever may feel heavy.)

Caution

If the Print Head Holder does not move, make sure that the machine is turned on.

3. Remove the Print Head from the silver package.

4. Remove and discard the orange protective cap.

Caution

There may be some transparent or light blue ink on the inside of the bag the Print Head comes in, or the inside of the protective cap - this has no effect on print quality.

Be careful not to get ink on yourself when handling these items. Be careful not to stain your hands.

5. Tilt the Print Head and set it in place. Lower the Print Head Lock Lever (E) completely.

Caution

Do not knock the Print Head against the sides of the Holder.
Be sure to install it in a well-lit environment.
Pinch the Print Head Lock Lever firmly and lower it gently.
Once you have installed the Print Head, do not remove it unnecessarily.

Install the Ink Tanks

Caution

Do not handle the ink tanks roughly such as applying them excessive pressure or dropping them.

Caution

If the Print Head Holder moves to the right, close and reopen the Scanning Unit (Cover).
Be sure to use the supplied ink tanks.

1. Pull the orange tape (1) in the direction of the arrow to peel off the protective film and remove the film (2) completely.

2. While pressing down with your left thumb, twist off the orange protective cap (A) located on the bottom of the ink tank.

Caution

Do not hold the sides of the ink tank; ink may splash.

3. Install the Ink Tank

Press the PUSH mark on the ink tank until it clicks into place.

Make sure the Ink lamp lights red.

Caution

Be sure to install it in a well-lit environment.

Caution

Match the labels when installing.

4. Install all the other ink tanks in the same way.

Install all the ink tanks.

Caution

Once you have installed the ink tanks, do not remove them unnecessarily.

Caution

Make sure all the Ink lamp lights red.

Incomplete installation.

5. Close the Scanning Unit (Cover) (B).

Wait until the screen above appears (about 6 minutes) and go to the next step.
The machine may make some operating noises when preparing to print. This is normal operation.

Caution

For your safety, always grip as illustrated.

Caution

If an error message is displayed on the LCD, make sure that the Print Head and the ink tanks are correctly installed.

Align the Print Head

Align the Print Head for better print results.

This takes about 7 minutes.

Use a sheet of supplied speciality paper(MP-101) for alignment.

1. Open the Paper Support (A) and pull it out.

Caution

Make sure that the Output Tray Extension (B) is extended.

2. Move the Paper Guides (C) to both edges.

3. Load a sheet of supplied speciality paper (MP-101) in the Rear Tray (D).

Caution

Be sure to use the supplied speciality paper (MP-101) for Automatic Print Head Alignment.
MP-101 cannot be fed from the Cassette. Load it in the Rear Tray.
MP-101 has the front and back sides. Load it with the whiter side facing up.

Caution

For details, refer to "Loading Paper"

4. Confirm the message on the LCD (E) and press the OK button.

Print Head Alignment takes about 7 minutes to complete. Wait until the pattern is printed, then go to the next step.

Caution

For details on media sizes and types you can use, refer to "Loading Paper"

5. Make sure that a pattern similar to the one shown in the illustration is printed.

Caution

When an error message is displayed on the LCD, refer to "An Error Message Is Displayed on the LCD"
The pattern is printed in black and blue.

6. Confirm the message on the LCD (E), then load plain paper into the Cassette (F) and

press the OK button. The standby screen is displayed on the LCD.

Caution

For details, refer to "Loading Paper"
Close the Paper Output Tray to make it easier to pull out the Cassette.
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