Close
Issue
If an error message is displayed on the LCD, take the corresponding action described below.
Cause and solution
Print head is not installed. Install the print head.U051 / The type of print head is incorrect. Install the correct print head.U052 / The ink cartridge cannot be recognized. U053,U059
The FINE Cartridge may not be installed properly, or the Cartridge may not be compatible with this machine.
Open the Scanning Unit (Cover) and install the appropriate FINE Cartridge.
If the error is not resolved, the FINE Cartridge may be damaged. Contact your Canon service representative.
Cause and solution
Some ink cartridges are not installed in place.U075/U076
Make sure that each FINE Cartridge is installed in the correct position.
Cause and solution
The ink cartridge cannot be recognized. U140
The FINE Cartridge may not be compatible with this machine.
Install the FINE Cartridge compatible with this machine.
Cause and solution
The ink cartridge cannot be recognized.U150
Ink may have run out.
The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected.
If you want to continue printing without this function, press the Stop button for at least 5 seconds.
Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities.
Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
Cause and solution
Ink may have run out. Replacing the ink cartridge is recommended. U162
Ink may have run out.
The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected.
If you want to continue printing without this function, press the Stop button for at least 5 seconds.
Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities.
Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
Caution
If the function for detecting the remaining ink level is disabled, the ink cartridge in grey is displayed in the remaining ink volume screen on the LCD.
Cause and solution
Ink has run out. Replace the ink cartridge. U163
Ink has run out.
Replace the ink cartridge and close the Scanning Unit (Cover).
If printing is in progress and you want to continue printing, press the Stop button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition.
The function for detecting the remaining ink level will be disabled.
Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition.
Caution
If the function for detecting the remaining ink level is disabled, the ink cartridge in grey is displayed in the remaining ink volume screen on the LCD.
Cause and solution
There is no photo data on memory card.
Cause and solution
Ink absorber is almost full.
The ink absorber is becoming full.
The machine has a built-in ink absorber to hold the ink used during Print Head Cleaning.
Press the OK button to cancel the error so you can continue printing. Before the ink absorber becomes completely full, contact a Canon service representative. (You will need to replace a particular part of the machine.)
Cause and solution
Ink absorber full. Service required.
The ink absorber has become full.
The machine has a built-in ink absorber to hold the ink used during Print Head Cleaning.
When the ink absorber becomes completely full, contact a Canon service representative. (You will need to replace a particular part of the machine.)
Cause and solution
Timeout error has occurred.
Some errors occurred while copying and a certain time passed.
Press the OK button to dismiss the error, and try to copy again.
Cause and solution
Incompatible device detected. Remove the device.
When printing from a PictBridge compliant device, depending on the model or brand of your device, you may have to select a PictBridge compliant print mode on the device before connecting it to the machine. You may also have to turn on your device or select Play mode manually after connecting the device to the machine. Perform necessary operations before connecting your device referring to its instruction manual.
If the error is still not resolved, check if you can print another photograph.
Cause and solution
An unsupported USB hub is connected. Remove the hub.
If a PictBridge compliant device is connected via a USB hub, remove the hub and connect it directly to the machine.
Cause and solution
B200 Printer error has occurred. See the manual.
Turn off the machine, and unplug the power cord of the machine from the power supply.
If the problem is not resolved, contact your Canon service representative.
Cause and solution
**** Printer error has occurred.Turn off power then back on again.If problem persists, see the manual.
"****" is displayed in the alphanumeric character and depends on the error occurred.
Cancel printing, turn off the machine. Then clear the jammed paper or protective material that is preventing the FINE Cartridge Holder from moving.
Caution
Be careful not to touch the components inside the machine. The machine may not print out properly if you touch it.
Cause and solution
Turn the machine back on.
If the problem is not resolved, contact your Canon service representative.
Turn off the machine, and unplug the power cord of the machine from the power supply.
Plug the machine back in and turn the machine back on.
If the problem is not resolved, contact your Canon service representative.