Canon Group
Close Close
Menu Menu Close Close Search
imageCLASS D1150 Support
FAQs & troubleshooting

Blank paper comes out from the machine

Content Id: 8200509900


Issue


Blank paper comes out from the machine while printing or copying.

Cause and solution

Have you removed the plastic seal from the toner cartridge?

Make sure you remove the seal from the cartridge.

Cause and solution

Is the toner cartridge installed properly?

Make sure the toner cartridge is installed properly and the front cover is fully closed.

Cause and solution

Is the cartridge out of toner?

Replace the toner cartridge. (See "Replacing the Toner Cartridges.")

Cause and solution

Does the document meet the requirements for the machine?

Make sure you load documents that meet the requirements for use.

"Was this helpful?"