Problems Receiving Faxes

If the sending faxes is not complete or the machine was not able to print the received faxes, these faxes are stored in the machine's memory.

If an error occurred during a fax transmission, the document is not stored in the machine's memory.

In the following cases, the machine is not able to print the received fax and will automatically store the fax in its memory.

You can print or delete the faxes stored in the machine's memory. You can also save the received faxes stored in the machine's memory on the memory card or the USB flash drive.

-⋗ Refer to [ Printing a Document in Machine's Memory ] within this webpage.

-⋗ Refer to [ Deleting a Document in Machine's Memory ] within this webpage.

-⋗ Refer to [ Saving a Document in Machine's Memory to a Memory Card/USB Flash Drive ] within this webpage.

Printing a Document in Machine's Memory

You can print a specified document in the machine's memory or print all the documents in its memory at a time.

When printing a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents first.

- Printing a List of the Document in Machine's Memory

- Printing a Specified Document in Machine's Memory

- Printing All the Documents in Machine's Memory

- Printing a List of the Document in Machine's Memory

Print the list of the documents following the procedure below.

1. Make sure that the machine is turned on.

2. Load paper.

-⋗ [ Loading Paper ]

3. Press the FAX button.

The Fax standby screen is displayed.

4. Press the left Function button.

The Fax menu screen is displayed.

5. Select Memory reference, then press the OK button.

6. Use the button to select Print memory list, then press the OK button.

7. Use the button to select Yes, then press the OK button.

The list of documents stored in the machine's memory is printed.

- Printing a Specified Document in Machine's Memory

Specify the document and print it following the procedure below.

1. Make sure that the machine is turned on.

2. Load paper.

-⋗ [ Loading Paper ]

3. Press the FAX button.

The Fax standby screen is displayed.

4. Press the left Function button.

The Fax menu screen is displayed.

5. Select Memory reference, then press the OK button.

6. Use the button to select Print specified document, then press the OK button.

The document selection screen is displayed.

A. Date and time of transaction and fax/telephone number

B. Transaction number (TX/RX NO.)

A transaction number from "0000" to "4999" indicates a document being sent.

A transaction number from "5001" to "9999" indicates a document being received.

C. Color information

Color is displayed for color transmission/reception. Nothing is displayed for black & white transmission/reception.

7. Use the button to select the transaction number of the document you want to print, then press the OK button.

The confirmation screen is displayed.

8. Use the button to select whether to print only the first page of the document, then press the OK button.

Only the first page of the document will be printed.

The document is still stored in the machine's memory.

All pages of the document will be printed.

The screen to confirm whether to delete the printed document in the machine's memory is displayed.

If you select Yes using the button and press the OK button, the printed document in the machine's memory is deleted.

- Printing All the Documents in Machine's Memory

Print all the documents in the machine's memory following the procedure below.

1. Make sure that the machine is turned on.

2. Load paper.

-⋗ [ Loading Paper ]

3. Press the FAX button.

The Fax standby screen is displayed.

4. Press the left Function button.

The Fax menu screen is displayed.

5. Select Memory reference, then press the OK button.

6. Use the button to select Print all received documents, then press the OK button.

The confirmation screen is displayed.

7. Use the button to select Yes, then press the OK button.

All the documents in the machine's memory will be printed.

Each time a document is printed, the screen to confirm whether to delete the printed document in the machine's memory is displayed.

If you select Yes using the button and press the OK button, the printed document in the machine's memory is deleted.

Deleting a Document in Machine's Memory

You can delete a specified document in the machine's memory or delete all the documents in its memory at a time.

- Deleting a Specified Document in Machine's Memory

- Deleting All the Documents in Machine's Memory

- Deleting a Specified Document in Machine's Memory

Specify the document and delete it following the procedure below.

1. Make sure that the machine is turned on.

2. Press the FAX button.

The Fax standby screen is displayed.

3. Press the left Function button.

The Fax menu screen is displayed.

4. Select Memory reference, then press the OK button.

5. Use the button to select Delete specified document, then press the OK button.

The document selection screen is displayed.

A. Date and time of transaction and fax/telephone number

B. Transaction number (TX/RX NO.)

A transaction number from "0001" to "4999" indicates a document being sent.

A transaction number from "5001" to "9999" indicates a document being received.

C. Color information

Color is displayed for color transmission/reception. Nothing is displayed for black & white transmission/reception.

6. Use the button to select the transaction number of the document you want to delete, then press the OK button.

The confirmation screen is displayed.

7. Use the button to select Yes, then press the OK button.

The specified document will be deleted from machine's memory.

- Deleting All the Documents in Machine's Memory

Delete all the documents in the machine's memory following the procedure below.

1. Make sure that the machine is turned on.

2. Press the FAX button.

The Fax standby screen is displayed.

3. Press the left Function button.

The Fax menu screen is displayed.

4. Select Memory reference, then press the OK button.

5. Use the button to select Delete all documents in memory, then press the OK button.

The confirmation screen is displayed.

6. Use the button to select Yes, then press the OK button.

All the documents in the machine's memory will be deleted.

Saving a Document in Machine's Memory to a Memory Card/USB Flash Drive

You can save the received faxes stored in the machine's memory to a memory card or a USB flash drive as PDF files using the operation panel of the machine.

You can save a specified document in the machine's memory to the memory card or the USB flash drive, or save all the documents in its memory to the memory card or the USB flash drive at a time.

- Saving a Specified Received Document in Machine's Memory to Memory Card/USB Flash Drive

- Saving All the Received Documents in Machine's Memory to Memory Card/USB Flash Drive

- Saving a Specified Received Document in Machine's Memory to Memory Card/USB Flash Drive

Specify the received document and save it on the memory card or the USB flash drive following the procedure below.

1. Make sure that the machine is turned on.

2. Press the FAX button.

The Fax standby screen is displayed.

3. Press the left Function button.

The Fax menu screen is displayed.

4. Select Memory reference, then press the OK button.

5. Use the button to select Save specified document, then press the OK button.

6. Insert the memory card into the card slot or insert the USB flash drive into the direct print port.

7. Use the button to select the storage media according to step 6, then press the OK button.

The document selection screen is displayed.

A. Date and time of transaction and fax/telephone number

B. Transaction number (TX/RX NO.)

A transaction number from "0001" to "4999" indicates a document being sent.

A transaction number from "5001" to "9999" indicates a document being received.

C. Color information

Color is displayed for color transmission/reception. Nothing is displayed for black & white transmission/reception.

8. Use the button to select the transaction number of the document you want to save, then press the OK button.

The specified document is saved.

- Saving All the Received Documents in Machine's Memory to Memory Card/USB Flash Drive

Save all the documents in the machine's memory to the memory card or the USB flash drive following the procedure below.

1. Make sure that the machine is turned on.

2. Press the FAX button.

The Fax standby screen is displayed.

3. Press the left Function button.

The Fax menu screen is displayed.

4. Select Memory reference, then press the OK button.

5. Use the button to select Save all documents, then press the OK button.

6. Insert the memory card into the card slot or insert the USB flash drive into the direct print port.

7. Use the button to select the storage media according to step 6, then press the OK button.

All the documents in the machine's memory will be saved to the memory card or the USB flash drive.

You can import faxes saved on a memory card/USB flash drive to the computer.

After saving faxes, connect the memory card/USB flash drive to the computer, then import the data.

When the machine is connected with the computer, you can import faxes saved on a memory card to the computer using the card slot on the machine.

To use the fax features of the machine, you can enter the fax settings through the Easy setup.

Using Easy setup

Press the MENU button, then select in the order of Device settings ⋗ FAX settings ⋗ Start Easy setup or Easy setup ⋗ OK button or Start setup.

Easy setup starts up.

Follow the on-screen instruction to complete the settings in accordance with the operating environment.

Complementary Information about Fax Setting Using

Connect the machine to a telephone jack with the supplied telephone line cable.

The connector is labeled on the back of the machine.

When connecting a telephone or an answering machine, remove the Cap, then connect a telephone or an answering machine with a telephone line cable.

The connector is labeled on the back of the machine.

Refer to the [ Specifying the Basic Settings for Faxing ] to enter the settings.

The connection method differs depending on your telephone line.

-⋗ Refer to [ Basic Connection ] within this webpage.

-⋗ Refer to [ Connecting Various Lines ] within this webpage.

If the connection is incorrect, the machine cannot send/receive faxes. Connect the machine correctly.

Basic Connection

Make sure that the machine is turned off, connect one end of supplied telephone line cable to the telephone line jack near the "LINE" mark of the machine, then connect the other end to the telephone line jack on the wall or to the telephone line jack of the xDSL splitter.

When you connect the telephone to the machine, make sure that the machine is turned off, connect one end of the modular cable to the external device jack near the "EXT." mark of the machine, then connect the other end to the telephone line jack of the telephone.

Connecting Various Lines

This section introduces how to connect various lines.

These are examples and could not be guaranteed to suit every connecting condition. For details, refer to the instruction manual supplied with the network device (control devices such as an xDSL (Digital Subscriber Line) modem or terminal adapter) you are connecting to this machine.

A Digital Subscriber Line

B xDSL modem (splitter may not be built-in to the modem)

C Broadband router compatible with Internet Telephone

D Computer

E Telephone or answering machine

F WAN (Wide Area Network) port

G LAN (Local Area Network) port

H TEL port

I LINE port

* Port configurations and names may vary depending on the product.

A Analog Subscriber Line

B xDSL modem (splitter may not be built-in to the modem)

C Computer

D Telephone or answering machine

For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the manuals supplied with your terminal adapter or dial-up router.

Paper Sources to Load Paper

The machine has two paper sources to feed paper; cassette and rear tray.

You can load paper in either one of the paper sources, depending on the page size and media type of paper. Paper is fed from the cassette or rear tray depending on the selection of the page size or media type.

-⋗ [ Media Types You Can Use ]

- Loading Plain Paper in the cassette

When you use A4, B5, A5, or Letter-sized plain paper, load it in the cassette.

The machine feeds paper from the cassette automatically by selecting plain paper (A4, B5, A5, or Letter size) in the print settings with the operation panel or the printer driver when printing.

- Loading Photo Paper / Envelopes in the rear tray

When you use photo paper, load it in the rear tray.

The machine feeds paper from the rear tray automatically by selecting the media types other than plain paper, such as photo paper, in the print settings with the operation panel or the printer driver when printing.

When you use plain paper other than A4, B5, A5, or Letter size, also load it in the rear tray.

Loading Plain Paper in the Cassette

You can load only A4, B5, A5, or Letter-sized plain paper in the cassette.

Load other sizes or types of paper in the rear tray.

1. Prepare paper.

Align the edges of paper. If paper is curled, flatten it.

2. Load paper.

(1) Pull out the cassette from the machine.

(2) Slide the paper guide (A) to align with the mark of page size.

The paper guide (A) will stop when it aligns with the corresponding page size mark.

(3) Load the paper stack WITH THE PRINT SIDE FACING DOWN and THE LEADING EDGE TO THE FAR SIDE, and align it against the right side of the cassette.

(4) Slide the paper guide (B) on the left to align completely with the side of the paper stack.

(5) Insert the cassette into the machine.

Push the cassette all the way into the machine.

3. Open the paper output tray gently.

Loading Photo Paper in the Rear Tray

Load photo paper in the rear tray. When you use plain paper other than A4, B5, A5, or Letter size, also load it in the rear tray.

1. Prepare paper.

Align the edges of paper. If paper is curled, flatten it.

2. Load paper.

(1) Open the paper support, raise it, then tip it back.

(2) Open the paper output tray gently.

(3) Slide the paper guides (A) to open them, and load the paper in the center of the rear tray WITH THE PRINT SIDE FACING YOU.

(4) Slide the paper guides (A) to align them with both sides of the paper stack.

Do not slide the paper guides too hard against the paper. The paper may not be fed properly.

Loading Documents in the ADF (Auto Document Feeder)

You can load documents to copy, fax, or scan in the ADF (Auto Document Feeder).

1. Make sure that any original has been removed from the platen glass.

2. Load a document in the ADF.

(1) Open the document tray.

(2) Insert the document in the document tray until you hear a beep sound.

Load the document WITH THE SIDE TO SCAN FACING UP in the document tray.

(3) Adjust the document guides to match the width of the document.

Do not slide the document guides too hard against the document. The document may not be fed properly.

This section describes the preparation necessary for receiving a fax and how to receive a fax.

Preparing for Receiving a Fax

Prepare for receiving a fax according to the following procedure.

1. Make sure that the machine is turned on.

2. Press the FAX button.

The Fax standby screen is displayed.

3. Make sure of the receive mode setting.

Make sure of the receive mode setting displayed on the Fax standby screen.

4. Load paper.

Load the sheets of plain paper in the cassette.

-⋗ [ Loading Paper ]

5. Specify the paper settings as necessary.

This completes the preparation for receiving fax.

When a fax is received, it is printed on the loaded paper automatically.

Receiving a Fax

Depending on the selected receive mode, the receive operation varies.

When the call is a fax:

The telephone will ring when a call incomes.

(1) Pick up the handset. If you hear the fax tone, wait for at least 5 seconds after it stops, then hang up the handset.

The machine will receive the fax.

When the call is a voice call:

The telephone will ring when a call incomes.

(1) Pick up the handset, and talk on the telephone.

When the call is a fax:

The machine will receive the fax automatically.

When the call is a fax:

The telephone will ring when a call incomes.

(1) The machine will receive the fax automatically when the fax ring pattern is detected.

When the call is a voice call:

The telephone will ring when a call incomes.

When the machine does not detect the fax ring pattern, the telephone will continue ringing.

(1) Pick up the handset, and talk on the telephone.

This section describes the preparation necessary for receiving a fax and how to receive a fax.

Preparing for Receiving a Fax

Prepare for receiving a fax according to the following procedure.

1. Make sure that the machine is turned on.

2. Press the FAX button.

The Fax standby screen is displayed.

3. Make sure of the receive mode setting.

Make sure of the receive mode setting displayed on the Fax standby screen.

4. Load paper.

Load the sheets of plain paper in the cassette.

-⋗ [ Loading Paper ]

5. Specify the paper settings as necessary.

This completes the preparation for receiving fax.

When a fax is received, it is printed on the loaded paper automatically.

Receiving a Fax

Depending on the selected receive mode, the receive operation varies.

When the call is a fax:

The telephone will ring when a call incomes.

(1) Pick up the handset. If you hear the fax tone, wait for at least 5 seconds after it stops, then hang up the handset.

The machine will receive the fax.

When the call is a voice call:

The telephone will ring when a call incomes.

(1) Pick up the handset, and talk on the telephone.

When the call is a fax:

The machine will receive the fax automatically.

When the call is a fax:

The telephone will ring when a call incomes.

(1) The machine will receive the fax automatically when the fax ring pattern is detected.

When the call is a voice call:

The telephone will ring when a call incomes.

When the machine does not detect the fax ring pattern, the telephone will continue ringing.

(1) Pick up the handset, and talk on the telephone.