Solution
Download images to your computer using the camera's ⋖PRINT/SHARE⋗ Button.
Caution
1. Connect the camera's DIGITAL terminal to the computer's USB port using the [interface cable] supplied with your camera.
DIGITAL terminal on the camera
[Interface cable]
USB port on the computer
2. Press the ⋖Power⋗ button on the camera.
3. The following window appears.
Click [Downloads Images From Canon Camera].
4. The [Camera Window] startup screen will appear.
5. Make sure the camera's ⋖Print/Share⋗ () button is lit.
6. When the following menu appears on the camera's LCD monitor, select [All Images] (to download all the images recorded on the memory card).
If the menu above does not appear on the camera's LCD monitor, press the camera's ⋖MENU⋗ () button.
Press the camera's ⋖Print/Share⋗ () button.
7. The ⋖Print/Share⋗ () button blinks and the computer starts downloading the images.
8. When downloading has finished, the ⋖PRINT/SHARE⋗ () button stops blinking and remains lit.
9. The last image downloaded appears. Click somewhere inside the screen.
10. [Camera Window] appears. Click () at in the bottom right part of the screen to close the window.
11. After you close [Camera Window], [ZoomBrowser EX] starts.
Downloaded images are saved in folders by shooting date, and the images appear in the browser window of [ZoomBrowser EX].
Browser area of [ZoomBrowser EX]
Folder in which images are saved