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Pixma MP970 Support
FAQs & troubleshooting

Aligning the Print Head

Content Id: 8200165300


If ruled lines are printed with misaligned or print results are otherwise unsatisfactory, adjust the print head position.

Caution

Make sure that the Inner Cover is closed.

Automatic Print Head Alignment

Caution

You cannot feed paper from the Cassette when performing Automatic Print Head Alignment. Always load paper in the Rear Tray.

1. Make sure that the machine is turned on, and then load a sheet of A4 or Lettersized plain paper in the Rear Tray.

2. Open the Paper Output Tray, and then open the Output Tray Extension.

(1) Put your finger in the center of the top of the Paper Output Tray and open it gently.

(2) Open the Output Tray Extension.

3. Adjust the print head position.

(1) Press the HOME button.

The HOME screen is displayed.

(2) Select Settings then press the OK button.

The Settings screen is displayed.

(3) Select Maintenance, then press the OK button.

The Maintenance screen is displayed.

(4) Select Auto head align, then press the OK button.

The confirmation screen is displayed.

Caution

If you select Head alignment print, the machine exits the process after printing the current head position adjustment values.

(5) Select Yes, then press the OK button.

The print head is aligned automatically, and the print head pattern after the adjustment is printed out. This takes about 4 minutes.

Caution

The print head alignment pattern is printed in black and blue.
If adjustment was not done successfully, the "Auto head align has failed." error message is displayed on the LCD. For details, see [ An Error Message Is Displayed on the LCD ].
If results of Automatic Print Head Alignment are not satisfactory, perform Manual Print Head Alignment. For details, see [ Manual Print Head Alignment ].

Manual Print Head Alignment

If the results of Automatic Print Head Alignment are not satisfactory, follow the procedure below to perform Manual Print Head Alignment.

For details on performing Automatic Print Head Alignment, see "Automatic Print Head Alignment".

1. Make sure that the machine is turned on, and then load four sheets of A4 or Lettersized plain paper in the Rear Tray or Cassette.

2. Open the Paper Output Tray, and then open the Output Tray Extension.

(1) Put your finger in the center of the top of the Paper Output Tray and open it gently.

(2) Open the Output Tray Extension.

3. Press the Paper Feed Switch to select the paper source where you have loaded paper.

4. Print the print head alignment pattern.

(1) Press the HOME button.

The HOME screen is displayed.

(2) Select Settings , then press the OK button.

The Settings screen is displayed.

(3) Select Maintenance, then press the OK button.

The Maintenance screen is displayed.

(4) Select Manual head align, then press the OK button.

The confirmation screen is displayed.

Caution

If you select Head alignment print, the machine exits the process after printing the current head position adjustment values.

(5) Select Yes, then press the OK button.

The print head alignment pattern is printed.

(6) When "Did the patterns print correctly?" is displayed, confirm that the pattern is printed

correctly, select Yes, then press the OK button.

The input screen for the head position adjustment values is displayed.

5. Look at the first printout, and then adjust the print head position.

(1) Check the printed patterns and use the or button to input the number of the pattern in column A that has the least noticeable vertical streaks.

Caution

If it is difficult to pick the most even pattern, pick the setting that produces the least

noticeable vertical white streaks.

(A) Less noticeable vertical white streaks

(B) More noticeable vertical white streaks

(2) Repeat the same procedure until you finish inputting the pattern number for columns B to F, then press the OK button.

(3) Confirm the displayed message and press the OK button.

The second pattern is printed.

6. Look at the second printout, and then adjust the print head position.

(1) Check the printed patterns and use the or button to input the number of the pattern in column H that has the least noticeable vertical streaks.

(2) Repeat the same procedure until you finish inputting the pattern number for columns H to K, then press the OK button.

For column K, the best pattern will be smooth and have no streaks in the border indicated by the arrow.

Caution

If it is difficult to pick the most even pattern, pick the setting that produces the least noticeable horizontal white streaks.

(C) Less noticeable horizontal white streaks

(D) More noticeable horizontal white streaks

(3) Confirm the displayed message and press the OK button.

The third pattern is printed.

7. Look at the third printout, and then adjust the print head position.

(1) Check the printed patterns, and use the or button to input the number of the pattern in columns L and M that has the least noticeable horizontal streaks.

Caution

If it is difficult to pick the most even pattern, pick the setting that produces the least noticeable horizontal white streaks.

(E) Less noticeable horizontal white streaks

(F) More noticeable horizontal white streaks

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