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Eligible products
No more than three (3) Claims may be made per household.
How to claim
  • Form

    1. Fill the claim form online

    Simply make an eligible purchase from an authorised Canon Australian retailer between 18 March and 03 June 2024 and keep your receipt and box.

    Claim here and fill in your details including name, phone number, valid email address and physical address (if applicable) by 13 June 2024.

  • Receipt

    2. Upload your product details

    Simply upload a photo of your receipt and serial number and let us know how you would like to receive your claim (digital gift card or physical gift card). We’ll also ask you to answer five brand questions about your photography level and preferences.

  • Money 

    3. This is the fun bit!

    Once your claim has been submitted, you will receive a confirmation email/SMS within 3 business days to confirm if your claim has been approved. If you opted to receive a digital gift card, you will receive it via email within 7 business days. Physical gift cards will be received within 14 business days (of confirmation of the claim being approved).

Frequently asked questions
We have included the answers to some Frequently Asked Questions below for your convenience. Please read the full Terms and Conditions here prior to making a Claim.

  • When is the Promotion Period?

    The Promotion Period starts on 18 March 2024 and closes on 3 June 2024.

  • Who can enter the Promotion?

    The Promotion is only open to individual Australian residents who are not employees or immediate family members of employees, of the Promoter or its related companies.

    Participants who are under the age of 18 must have the consent of their parent or legal guardian to participate in this Promotion, agree to these terms, and submit a Claim. Participants must provide evidence of consent if requested by the Promoter.

  • What products are eligible?

    Eligible products and the applicable Claim Value are as follows. Eligible products include anybody or kit configuration.

    Eligible Product (applies to all body and kit variations)

    Claim Value

    EOS R5, EOS R6 Mark II
    EOS R8, EOS R7, EOS RP, EOS 6D Mark II
    EOS R10, EOS R50, EOS 90D, EOS 850D
    EOS R100, EOS 200D Mark II, PowerShot V10


  • Which purchases are eligible?

    To be eligible to submit a Claim, Participants must purchase a new Eligible product during the Promotion Period from an authorised Canon Australia retailer.

  • How do I make a claim?

    a) Purchase any Eligible Product between 18 March 2024 and closes on 3 June 2024 and keep your receipt and packaging.

    b) Go online to to make a claim by 13 June 2024.

    c) Upload a photo of your receipt and a photo of the product serial number.

    d) Choose how you would like to receive your claim.

    e) Fill in your details including name, phone number, valid email address and physical address (if applicable)

  • What is required on my receipt?

    The receipt for the Eligible Product must clearly specify:

     • the Eligible Product purchased
     • the price of the Eligible Product purchased
     • the name of the authorised Canon Australia retailer
     • the purchase date
     • the receipt number; and
     • that payment for the Eligible Product has been received in full.

    If the receipt is missing any of the above information, or is illegible or indecipherable, it will render the claim invalid.

  • How many times can I enter?

    No more than three (3) Claims may be made per household.

  • What will I receive?

    You can choose how you would like to receive your claim, with either a digital Visa gift (Digital Gift Card) or a physical Visa gift card (Physical Gift Card) pre-loaded with the applicable value.

  • I am having trouble entering the promotion, what could be wrong?

    Ensure you have entered the correct information in all the fields on the entry form. If you have missed entering information or you have entered it incorrectly, please refer to the error messages that will appear when you try and submit your Claim. You will not be able to submit your Claim until all information requested has been correctly entered.

  • Who should I contact if I need further assistance?

    For any technical issues or enquiries, please contact our Customer Service Team via email at

5 Year local warranty

We obsess about the details in every aspect of our products, and that's why we are confident to offer a 5 year local warranty across our Mirrorless, DSLR, Digital Video Camera & Lens purchases from authorised Canon Australia sellers from 25th November 2019.

Learn more
  • Need help completing your claim? Contact us.

  • Email us