At Canon, we’re all about helping government and their agencies achieve value for money through managed print services, document automation and digital transformation. Whether it be print, IT services or business process outsourcing (BPO) services, Canon has you covered with our world class leading products, services and solutions.
Canon offers a wide range of products, services and solutions to government and public sector agencies that form an integral component of their digital platforms. Canon’s imaging and document workflow solutions and technologies streamline processes so government and public sector agencies can run smarter, more efficient and sustainable services whilst unlocking faster ways to manage day-to-day administration, reduce operation costs, connect people and safeguard data including personal data.
Local councils, schools, hospitals, federal and state agencies and not-for-profit organisations have all confidently put their trust in Canon to assist in their digital transformation journey. From your printing, scanning, copying, storing, sharing and data retrieval, Canon will deliver technology to have your document workflows working seamlessly. Your people will have increased capability and capacity to work towards delivering better outcomes for your customers.
Contact us to find out how our range of products, services and solutions can help your workplace.
With Canon’s multifunction printers, you can take advantage of tailored user options and advanced security features to delivery to deliver more secure and sustainable practices to your daily operations.
From producing technical documents to a broad range of graphical output, the outstanding quality and speed of our imagePROGRAF Large Format Printers (LFPs) make them the ideal solution for a wide range of applications.
Canon’s document scanners are designed to help improve efficiency, security and communication in the workplace.
This is just a small sample of the praise heaped upon Canon by industry evaluator Buyers Lab when assessing Canon’s family of multifunction printers for the prestigious BLI 2020 Copier MFP “Line of the Year Award”. Canon was also awarded Line of the Year in 2016, 2017 and 2018.
In this digital age customers are increasingly reliant on their ability to self-manage their services online. Now, you can effortlessly manage your Canon printers using MyCanon Business (MCB) portal.
MCB is easy to navigate, letting you self-manage your services online.
With 24/7 availability, use it whenever it suits you.
View and pay invoices, track usage and order supplies all from an easy-access online hub.
TechConnect is a tool that lets you track your technician’s arrival, so you spend less time waiting and more time on the things that matter to you (available for mainland capitals only).
Data management is a significant responsibility for all government and public sector agencies. Any data breach can cause significant issues, both domestically and internationally. Canon’s security solutions address the risks of data breaches, targeting vulnerabilities associated with your printers, documents and data.
Canon’s imageRUNNER ADVANCE multifunction printers are packed with features to protect you from cyber attacks and data breaches. Embedded features at startup and during operation help protect the boot process, firmware, and applications against tampering by malicious third parties.
Take control of your business print and scan environment with options to control who can print, copy and scan from any connected Canon imageRUNNER ADVANCE system or mobile device, giving you confidence that your data is being protected, whilst improving productivity through efficient workflows such as scanning to cloud destinations. You can also manage and allocate costs and optimise sustainable printing and scanning solutions to improve environmental performance.
Canon has the flexibility and robustness to build bespoke hybrid or fully managed and hosted solutions working with Canon Business Services. This includes where a solution is hosted on your own infrastructure but the VM and OS layer and above need to be managed by Canon as part of the service. We can provide a hosted solution; public, private or hybrid for your print management.
From office printers to cloud services, photography workshops to business process outsourcing, robotic process automation to medical imaging products, Canon together with our subsidiary, Canon Business Services (CBS) are recognised for our customer-focused solutions and market leading technology and services. Find out more about our other products, services and solutions to see how we can assist your agency deliver productive and cost-effective outcomes.
Not content with our reputation for delivering powerful business tools, Canon is also known as Australia’s most trusted home printer brand. At Canon we want to help families balance work, school and play by unlocking the full potential of their printer. *YouGov survey March 2020, n=3,750
Canon’s Valet services take the hassle of managing and maintaining your printer fleet in your office. At Canon we want you to focus on what you do best and leave managing your printer fleet to us.
The Canon Collective provide interactive experiences, workshops and events to take your photography to the next level. It lets you try the latest gear, be inspired and connect to like-minded people. The Canon Collective have specialised workshops and education materials to teach students in schools photography skills that they can take with them for life.
Discover new ways to improve your quality of care and streamline processes. Explore Canon’s range of medical imaging products which have been developed to provide accurate diagnosis and save you time. Our range includes cutting-edge retinal cameras and wireless digital radiography plates and software.
With 25 years of experience in business process outsourcing and a customer satisfaction score of 98.5%, CBS has a reputation for driving business efficiency across government agencies. So you get back to focusing on what drives your business forward.
With over 1800 employees, CBS manages over 120 million transactions and over 1,700 processes for our customers in Australia. Our Digital Transformation and Document Services will free your employees from manual tasks, improve workflow and save your business money.
CBS delivers leading edge technology solutions including IT Managed Services, Infrastructure and Cloud Technologies, IT Security Services, End User Services and Professional Services so customers aren’t slowed down by IT capability, or capacity challenges.
You can revolutionise the way you do business with CBS' own private Cloud Metro, built on next-gen infrastructure technologies. CBS has been providing cloud services since 2006, and provide Private, Public and Hybrid Cloud Services. As Microsoft Gold Partners, we are experts in Azure and can offer Azure Stack as a Service.
Hire a virtual workforce of software robots to effortlessly automate your repetitive business processes
RPA always executes tasks exactly the way you set them up only several times faster. It eliminates human error and unnecessary rework that cost your agency time. Plus, you’ll always have access to a complete audit trail that reduces compliance risk.
CBS' Robotic Process Automation as a Service (RPAaaS) solution allows your team to capture and configure key back-office procedures with an easy-to-learn drag and drop method. Our robots then perform those tasks exactly as a human would, across any system, with no software integration required.
CBS' RPAaaS allows you to start with a small automation experiment, assess the opportunity, and scale gradually without the risk and investment of a large rollout. We can automate business processes across any software platform without changing your existing IT infrastructure.
Your employees prefer activities that require creativity, critical thinking, and human judgement and these are also the activities that drive your agency forward. CBS’ RPAaaS solution allows you to double down on the high-value work that can’t be automated, like exception management and strategic decision making.
The Canon brand is represented throughout all of Australia. Canon’s knowledge of local communities combined with our national infrastructure and resources means we will provide the right solution for all of your workplaces.
In Canberra, Sydney, Melbourne, Brisbane, Adelaide and Perth our dedicated and highly experienced government specialists work with government and public sector agencies to meet each of their individual requirement.
In regional Australia, we have an established network of qualified and knowledgeable local business Partners that are highly experienced in supporting our valuable products and services. The average tenure for our business Partners servicing Canon machines is 21 years!
Every customer has a different need - we pride ourselves in providing the best solution that meets those unique requirements.
We take the time to understand our customers and what they do. Canon’s highly experienced government specialists have been helping government and public sector agencies seize the opportunities of the digital revolution, leveraging the digital workplace to connect, communicate and collaborate more efficiently.
Did you know that if your agency qualifies, you may be able to purchase via a government panel? Click on the hotspots below to find out more:
Canon recognises that success ultimately depends on supporting and strengthening the communities and planet on which everyone relies. We are contributing to the societal shift towards a circular economy and a lower carbon future by recycling limited resources, maximising efficiency and reducing waste at every stage of the product lifecycle. You can find our sustainability report here:
Canon is a founding member of the Cartridges for Planet Ark program (C4PA). Over 9 million cartridges have been recycled by Canon customers through the C4PA program.
Canon is a founding member of the Australian and New Zealand Recycling Platform (ANZRP) that delivers industry-leading solutions for reducing e-waste. 2173 tonnes of Canon e-waste have been recycled through Techcollect Program saving 2583T in carbon emissions.
We are a signatory to the Australia Packaging Covenant. Over the years we have reduced the footprint of our packaging by reducing the size of our products, using recycled materials and replacing polystyrene where we can with more sustainable options.
This year Canon has upgraded its partnership with Rainforest Rescue to Silver. Rainforest Rescue is a NFP that has been protecting and restoring rainforests in Australia and internationally since 1998.
Acting responsibly across the business is more than just the right thing to do – it’s the smart thing to do. Applying the principles of our corporate philosophy of kyosei – living and working together for the common good – to our work preserves and enhances our social licence to operate.
Canon has signed a national agreement with a certified Supply Nation Aboriginal Enterprise becoming their first major private sector client. As an Aboriginal Enterprise, they strive to support the skills, training and opportunities for Aboriginal communities.
The recent bushfires in Australia have been horrific. More than 150 fires have burned across states in eastern Australia. Canon donated $10,000 to the Salvation Army bushfire disaster appeal where the funds will provide assistance and emergency relief to the families and individuals who have been affected.
In the spirit of Kyosei, for well over a decade Canon has supported over 75 schools, NFPs and community groups with more than $400,000 through our Canon Oceania Grants program. For more information visit https://www.canon.com.au/about-canon/community
We are in the preliminary stages of gaining approval for a Reconciliation Action Plan sharing our commitment to Aboriginal and Torres Strait Islander storytelling.
Increase efficiency and save time with government-focused printing and software solutions, that reduce waste and maximise productivity.
Inspire, engage and enable students with classroom resources, document management, print and scanning solutions and back office automation
Your digital healthcare solution is engineered to enhance workflows by making it quick, easy and secure to scan, store, share, retrieve and print data.