Are you looking for business support?Visit Business Support
Let's get you back in the game quickly. If we don't have what you need below, please get in touch with our service team: 13 13 83
Select what kind of support you need
Find your product
Email our customer support teamSend an enquiry
Speak directly to our customer support team
Everything you need to know about your Canon product warrantyLearn more
Discover how you can make a difference by recycling your Canon productsLearn more
Recently, researchers reported on vulnerabilities found in the communication protocols in the fax functions of certain products. For information regarding the impact of these vulnerabilities on Canon products equipped with fax functions, read more.
This program is designed to supply the current version of the Canon Digital SLR Camera Software Developers Kit (SDK) to computer programmers residing in Australia and New Zealand
Due to an internal communication failure resulting from the structure of the electrical printed circuit board, rare cases of the error 70 or error 80 may repeatedly display on some EOS 70D digital SLR cameras.
We have determined that a recording error may occur with the XF405 / XF400. Find out more about the details of the phenomenon and support plan.
We have determined that a recording error may occur with the EOS C200 / C200B. Find out more about the details of the phenomenon and support plan.
We have determined that some EF 24-105mm f/4L IS II USM lenses exhibit an AF operation-related malfunction. The details of the phenomenon and Canon’s service policy are described below.
Firmware Version 1.0.7 improves the panning assist performance when Live View shooting with compatible cameras. Find out more.
The new Firmware Versions provides support for Canon Service Tool for PJ, user commands and a communication error with Crestron equipment.
Firmware Version 1.0.4 corrects a phenomenon in which in rare instances, the operation buttons and some touch panel functions do not respond. Find out more.