Are you looking for business support?Visit Business Support
Let's get you back in the game quickly. If we don't have what you need below, please get in touch with our service team Weekdays 8am to 5pm: 13 13 83
Select what kind of support you need
Find your product
Email our customer support teamSend an enquiry
Speak directly to our customer support team
Everything you need to know about your Canon product warrantyLearn more
Discover how you can make a difference by recycling your Canon productsLearn more
Should you require further information regarding this advisory, please contact your local Canon support representative or authorised reseller.
Canon Group Company, Axis Communications is now responsible for the sales and support of Canon network cameras as of November 1st 2018.
Recently, researchers reported on vulnerabilities found in the communication protocols in the fax functions of certain products. For information regarding the impact of these vulnerabilities on Canon products equipped with fax functions, read more.
We have determined that a firmware bug may occur with the PowerShot SX740. Find out more about the details of the phenomenon and support plan.
We have determined that a recording error may occur with the XF405 / XF400. Find out more about the details of the phenomenon and support plan.
We have determined that a recording error may occur with the EOS C200 / C200B. Find out more about the details of the phenomenon and support plan.
Firmware updates to XF705 Firmware Update version 22.214.171.124
New free firmware update for Canon EOS R and EOS RP cameras. Enjoy improvements in Eye Detect Auto Focus and Movement Tracking
Firmware Version 2.0.0 reduces subject blurring in “panning” scene mode and blurs the background when the lens is mounted to the EOS 90D. Find out more.