To Users of the Canon EOS 6D Digital SLR Camera

Thank you for using Canon products. The following phenomenon has been confirmed on the Canon EOS 6D Digital SLR Cameras.

Thank you for using Canon products.

The following phenomenon has been confirmed on the Canon EOS 6D Digital SLR Cameras. We offer our most sincere apologies to customers using this product who have been inconvenienced by this issue. We spare no effort in our quality management, to make sure our customers can use our products with confidence. We hope our efforts will earn your understanding.

Affected Products

Canon EOS 6D Digital SLR Cameras with Firmware Version 1.1.2 or earlier.

Details

Firmware Version 1.1.3 incorporates the following fix:

Fixes a phenomenon in which the Date/Time/Zone settings screen appears on the LCD display, after the user has already configured these settings. The Date/Time settings may reset if the backup functions which retain those values do not perform properly.
Even if the camera does not exhibit this phenomenon currently, it may in the future. Accordingly, we recommend that you update the Firmware in the camera to version 1.1.3 as soon as possible.

Firmware Version 1.1.3 is for cameras with firmware up to version 1.1.2. If the camera's firmware is already Version 1.1.3, it is not necessary to update the firmware.

Before downloading the firmware update for your camera, please review the instructions thoroughly.

User Support

We have released the new firmware Version 1.1.3 that incorporates countermeasures for this issue. Please update the firmware of your camera.

The firmware can be downloaded here: http://support-au.canon.com.au/P/search?model=EOS%206D&filter=0&menu=Download

Contact Information for Inquiries

Canon Australia Services & Support 13 13 83 (Local call)

Canon New Zealand, Customer Care 0800 222 666