Thank you for using Canon product.
It is recommended that you fully charge the battery after use. For healthy battery maintenance, it is recommended that you fully charge the battery once a year before leaving it unused. If you keep the device under low-battery conditions for longer than three (3) months, you may not be able to charge the built-in battery.
*Please check the Status LED Indicator’s colour and status to confirm whether the battery level is low or not.
If you encounter battery charging problems on your iNSPiC C, please follow the procedure below.
1.) Ensure the USB charging adaptor/power output and micro USB cable fulfil device requirements below:
1-1) AC adaptor : 5V, 1A or higher
1-2) USB cable : Supplied Canon USB cable (come with the package), or
compatible USB cable that supports 1A current or more.
2.) Check that the connection between USB cable and adaptor is secure while charging. If charging does not begin, try to detach the USB cable from the USB source before reattaching.
3.) In normal conditions, the charging LED will stay RED during charging and change to GREEN after approximately 90 to 110 minutes.
The following symptoms may indicate charging issues in the built-in battery:
a) When connected to power source, the charging LED does not light up; or
b) When connected to power source, the charging LED stays RED for more than 110 minutes and does not change to GREEN; or
c) When connected to power source, the charging LED only flashes RED and device powers OFF after some time.
If you believe that you are facing battery charge issues, please contact the Canon Helpline for advice.
Canon Australia: 13 13 83
Canon New Zealand: 0800 222 666