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Setting up
Everything you need to get started and set up your device
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Canon lookup table Version 201911
Gamma Transfer 1D LUT and Gamut / Gamma Transfer 3D LUTFor Windows 10, 9th July 2020 -
Canon XF Plugin 3.5 for Avid Media Access [macOS]
Canon XF Plugin 3.5 for Avid Media Access [macOS] is plugin software for loading MXF clips captured by compatible camcorders to a system made by Avid Technology, Inc. that supports Avid Media Access.For macOS 10.15, 20th November 2019 -
Canon RAW Plugin 1.2 for Final Cut Pro X
Canon RAW Plugin 1.2 for Final Cut Pro X is plugin software for importing and editing Canon Cinema RAW Light (CRM) clips with Final Cut Pro X, which runs on macOS systems made by Apple ...For macOS 10.15, 20th November 2019 -
Canon RAW Plugin 2.3 for Avid Media Access [macOS]
Canon RAW Plugin 2.3 for Avid Media Access [macOS] is plugin software for loading Cinema RAW (RMF/CRM) clips captured by compatible camcorders to a system made by Avid Technology, Inc. that supports Avid Media Access.For macOS 10.15, 20th November 2019
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Firmware Updates
Make sure you are using the latest firmware
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What memory cards have been verified to work with the camcorder? (EOS C500 Mark II/EOS C300 Mark III)
30th June 2020 -
Abnormal characters appear on the screen and the camera does not operate properly.(EOS C500 Mark II, EOS C300 Mark III)
17th June 2020 -
Operation device and software of IP streaming (EOS C500 Mark II, EOS C300 Mark III)
17th June 2020 -
With some EF lenses, the camcorder may take longer to focus automatically or may not be able to focus correctly. (EOS C500 Mark II, EOS C300 Mark III)
17th June 2020
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