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Setting up
Everything you need to get started and set up your device
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Canon RAW Plugin 1.5 for Final Cut Pro X
Canon RAW Plugin 1.5 for Final Cut Pro X is plugin software for importing and editing Canon RAW(CRM) clips with Final Cut Pro X, which runs on macOS systems made by Apple Inc.For macOS 10.15, 29th September 2020 -
Canon lookup table Version 201911
Gamma Transfer 1D LUT and Gamut / Gamma Transfer 3D LUTFor Windows 10, 29th September 2020 -
Canon RAW Plugin 2.5 for Avid Media Access [Windows]
Canon RAW Plugin 2.5 for Avid Media Access [Windows] is plugin software for loading RAW (RMF/CRM) clips captured by compatible camera to a system made by Avid Technology, Inc. that supports Avid Media Access.For Windows 10 x64, 28th May 2020 -
Canon RAW Plugin 2.5 for Avid Media Access [macOS]
Canon RAW Plugin 2.5 for Avid Media Access [macOS] is plugin software for loading RAW (RMF/CRM) clips captured by compatible camera to a system made by Avid Technology, Inc. that supports Avid Media Access.For macOS 10.15, 28th May 2020
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Firmware Updates
Make sure you are using the latest firmware
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What memory cards have been verified to work with the camcorder? (EOS C500 Mark II/EOS C300 Mark III)
30th June 2020 -
Operation device and software of IP streaming (EOS C500 Mark II, EOS C300 Mark III)
17th June 2020 -
Abnormal characters appear on the screen and the camera does not operate properly.(EOS C500 Mark II, EOS C300 Mark III)
17th June 2020 -
With some EF lenses, the camcorder may take longer to focus automatically or may not be able to focus correctly. (EOS C500 Mark II, EOS C300 Mark III)
17th June 2020
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