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Setting up
Everything you need to get started and set up your device
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Canon 3D LUT for CMT 709 Ver.1.0
A 3D LUT that converts from Canon Log 2 / Canon Log 3 to CMT 709 (Look for BT.709 Color Space).For Windows 11, 20th November 2023 -
Canon XF Plugin 3.11 for Avid Media Access [macOS]
Canon XF Plugin for Avid Media Access [macOS] is plugin software for loading MXF clips captured by compatible camcorders to a system made by Avid Technology, Inc. that supports Avid Media Access.For macOS 13, 20th November 2023 -
Canon XF Utility 3.11 for macOS
Canon XF Utility is software that supports the video format XF-HEVC, XF-MPEG and XF-AVC, and is used for importing, playing back and managing video data as well as cropping still-image data.For macOS 14, 20th November 2023 -
Canon RAW Plugin 2.12 for Avid Media Access [macOS]
Canon RAW Plugin for Avid Media Access [macOS] is plugin software for loading RAW (RMF/CRM) clips captured by compatible cameras to a system made by Avid Technology, Inc. that supports Avid Media Access.For macOS 13, 20th November 2023
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Firmware Updates
Make sure you are using the latest firmware
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What memory cards have been verified to work with the camcorder? (EOS C500 Mark II/EOS C300 Mark III)
25th February 2021 -
Abnormal characters appear on the screen and the camera does not operate properly.(EOS C500 Mark II, EOS C300 Mark III)
17th June 2020 -
Operation device and software of IP streaming (EOS C500 Mark II, EOS C300 Mark III)
17th June 2020 -
With some EF lenses, the camcorder may take longer to focus automatically or may not be able to focus correctly. (EOS C500 Mark II, EOS C300 Mark III)
17th June 2020
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