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Setting up
Everything you need to get started and set up your device
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Canon lookup table Version 201911
Gamma Transfer 1D LUT and Gamut / Gamma Transfer 3D LUTFor Windows 11, 2nd June 2022 -
Cinema RAW Development 2.9 for macOS
Software for developing, playing back, and exporting the RAW clips captured with Canon's digital cinema cameras.For macOS 12, 18th May 2022 -
Canon XF Utility 3.10 for macOS
Canon XF Utility is software that supports the video format XF-HEVC, XF-MPEG and XF-AVC, and is used for importing, playing back and managing video data as well as cropping still-image data.For macOS 12, 18th May 2022 -
Canon RAW Plugin 1.5 for Final Cut Pro X
Canon RAW Plugin 1.5 for Final Cut Pro X is plugin software for importing and editing Canon RAW(CRM) clips with Final Cut Pro X, which runs on macOS systems made by Apple Inc.For macOS 10.15, 29th September 2020
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Firmware Updates
Make sure you are using the latest firmware
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What memory cards have been verified to work with the camcorder? (EOS C500 Mark II/EOS C300 Mark III)
25th February 2021 -
Abnormal characters appear on the screen and the camera does not operate properly.(EOS C500 Mark II, EOS C300 Mark III)
17th June 2020 -
Operation device and software of IP streaming (EOS C500 Mark II, EOS C300 Mark III)
17th June 2020 -
With some EF lenses, the camcorder may take longer to focus automatically or may not be able to focus correctly. (EOS C500 Mark II, EOS C300 Mark III)
17th June 2020
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