IXUS 285 HS Support

Select your operating system:

OS Version:

Setting up

Everything you need to get started and set up your device

Neural network Upscaling Tool 1.0.20 for Windows

The Neural network Upscaling Tool is high-definition upscaling software.

For Windows 11, 11th September 2024
Image Transfer Utility 1.2.6 for Mac OS X

This software will be installed only to PC's in use in the regions where CANON iMAGE GATEWAY is available. Canon Utilities Image Transfer Utility allows you to save images on your computer after receiving ...

For macOS 10.14
CameraWindow DC 8.10.10b for Mac OS X

CameraWindow DC 8.10.10b for Mac OS X is software that will install CameraWindow DC on your computer or update a previously installed version of CameraWindow DC to CameraWindow DC 8.10.10b.

For OS X v10.9, 10th February 2017
CameraWindow DC 8.10.11b for Mac OS X

CameraWindow DC 8.10.11b for Mac OS X is software that will install CameraWindow DC on your computer or update a previously installed version of CameraWindow DC to CameraWindow DC 8.10.11b .

For macOS 10.13
Digital Camera Software 7.1 [Mac OS X]

Digital Camera Software is software to utilize the camera on computers. The following software will be installed. CameraWindow DC: This software is to utilize a camera and a computer with a USB cable ...

For OS X v10.10
Digital Camera Software 7.1 [Windows]

Digital Camera Software is software to utilize the camera on computers. The following software will be installed. CameraWindow DC: This software is to utilize a camera and a computer with a USB cable ...

For Windows 10
Neural network Upscaling Tool 1.0.1 for macOS

The Neural network Upscaling Tool is high-definition upscaling software.

For macOS 14, 2nd October 2024
Neural network Upscaling Tool 1.1.0 for Windows

The Neural network Upscaling Tool is high-definition upscaling software.

For Windows 11, 18th March 2025
Neural network Upscaling Tool 1.1.10 for macOS

The Neural network Upscaling Tool is high-definition upscaling software.

For macOS 15, 17th June 2025

Firmware Updates

Make sure you are using the latest firmware

Setting up

Neural network Upscaling Tool 1.0.20 for Windows

Image Transfer Utility 1.2.6 for Mac OS X

CameraWindow DC 8.10.10b for Mac OS X

CameraWindow DC 8.10.11b for Mac OS X

Digital Camera Software 7.1 [Mac OS X]

Digital Camera Software 7.1 [Windows]

Neural network Upscaling Tool 1.0.1 for macOS

Neural network Upscaling Tool 1.1.0 for Windows

Neural network Upscaling Tool 1.1.10 for macOS

Firmware Updates

PowerShot ELPH 360 HS / IXUS 285 HS Firmware Update, Version 1.1.0.0 [macOS]

PowerShot ELPH 360 HS / IXUS 285 HS Firmware Update, Version 1.1.0.0 [Windows]

I Want to Save Images to My Computer

Supported memory card types, SDHC/SDXC/UHS-I standards, and maximum storage capacities.

Smartphone (Device) Specifications and System Requirements for a Wireless Connection with a Camera (Canon Camera Connect)

Sending images from a camera to an Android smartphone via an NFC connection

Can a USB cable be used to charge the camera's battery?

Stabilizing the camera during tripod shooting

Can still images and movies be written to DVDs or Blu-ray Discs?

There are white circles in captured images

Can I use the AC power adapter and battery charger overseas?

Using a Card Reader or a Card Slot on a Computer to Download Images

Downloading and Installing Canon Camera Connect (Smartphone Application)

Can movies be dubbed to BD (Blu-ray Disc) recorders?

Explanation of wireless networking terms

Basic Camera Care (Cleaning)

Cannot download images from a memory card to a computer (The computer does not recognize the memory card)

Countries and Regions Permitting Wireless Communication Function Use (IXUS 285 HS)

Saving Images to a Computer using Windows (Windows 10)

Can images be saved to the camera without a memory card inserted? Is a memory card included with the camera?

Saving Images to a Computer using Windows (Windows 8 / Windows 8.1)

Saving Images to a Computer using Windows (Windows 7)

Sending Images to Web Services (CANON iMAGE GATEWAY/SNS/Email, etc.)

Where are images imported with CameraWindow saved on my computer? Can I change the destination folder?

How do I Direct Print using the camera and a PictBridge compatible printer?

Saving Images to a Computer with CameraWindow 8.10 (or later)

List of Functions Available in CameraWindow 8.10

[Unidentified Image] message is displayed, and the image will not play back.

How long is the release time lag?

Sending images from a camera to an Android smartphone

Using an Android Smartphone to control the camera during remote shooting

Sending images from a camera to an iPhone

Using an iPhone to control the camera during remote shooting

Computer Environment Required for Connecting the Camera via Wi-Fi (CameraWindow DC)

Sending images to a computer (Wi-Fi function)

What to Do When Windows 10 does not Detect the Camera

The camera is not recognized by the computer (Windows 8)

The Camera is not Detected in Windows 7

Formatting a Memory Card

Sending Images to Web Services (CANON iMAGE GATEWAY/SNS/Email)

Attaching the Strap

Charging Time and Charge Indicator Status for Battery Pack (NB-11LH)

What type of USB cable can be used to connect the camera to a computer or printer?

Cautions When Using the Flash

The [Memory card locked] message appears on the screen

Connecting the camera to a TV

Images are blurry or not in focus

Where is the product’s serial number located?

Resizing Images

Connecting to a printer and printing via Wi-Fi

Installing the Software

System requirements for applications

What can I do with the Canon Digital Camera Software?

Changing the Number of Recording Pixels (PowerShot ELPH360 HS / IXUS 285 HS)

Setting or Changing the Date and Time

Adding a Date Stamp when Shooting

Switching Shooting Modes (PowerShot ELPH360 HS / IXUS 285 HS)

Setting ISO speed (PowerShot ELPH360 HS / IXUS 285 HS)

Setting the Flash

Setting the camera to release the shutter automatically (Self-Timer, Smart Shutter) (PowerShot ELPH360 HS / IXUS 285 HS)

Getting started with your new camera (PowerShot ELPH360 HS / IXUS 285 HS)

How long does the camera take to start? (PowerShot ELPH 360 HS / IXUS 285 HS)

Number of Still Images / Length of Movies That Can Be Recorded on a Memory Card (PowerShot ELPH 360 HS / IXUS 285 HS)

Bundled Items (PowerShot ELPH 360 HS / IXUS 285 HS)

Error messages that appear on the LCD monitor (PowerShot ELPH 360 HS / IXUS 285 HS)

Estimated number of shots / playback time per battery (PowerShot ELPH 360 HS / IXUS 285 HS)

What batteries can I use with my camera?

Supported memory card types, SDHC/SDXC/UHS-I standards, and maximum storage capacities (PowerShot ELPH 360 HS / IXUS 285 HS)