Canon launches image.canon, a new camera cloud platform

13th February 2020

Canon new camera cloud platform image.canon

TOKYO, Japan, February 13, 2020 - Canon Inc. today announced the launch of image.canon, a new cloud platform that connects Canon cameras with users’ PCs, smartphones and external web services. Set to commence operation in April 2020i, image.canon will enhance the post-shoot workflow and provide a new way to experience the joy of photography.

Based on the concept of a “connected camera” linked to the cloud, image.canon enables users to automaticallyii upload image and video filesiii in their original quality straight from cameras equipped with automatic image transfer functionality, such as the currently-in-development EOS R5, via Wi-Fi. Serving as a hub for users’ content, image.canon makes possible the transfer of image files to connected PCs, smartphones and external web services. The service provides new ways to enjoy photography and caters to a wide range of content creators seeking to improve their post-shoot workflows, including advanced photographers who want to enhance their creative process, enthusiasts who want to streamline image editing, and entry-level users who want to enjoy casual photography and share their images on social media.

Beginning with the currently-in-development EOS R5, future Canon cameras equipped with automatic image transfer functionality will be able to automaticallyiv upload image and video files in their original quality directly to image.canon and store them for up to 30 daysv. After the 30-day period, users can opt to continue storing their images and videos by migrating them to a 10 GB longer-term storage accountvi.

From its launch in April 2020, the image.canon service will make possible the automatic transfer of images to users’ accounts on such services as Google Drive. Starting from June, image.canon will expand both its partnership with Google to include original quality backup with Google Photos via Google One cloud storage - a membership plan for extended storage, and its partnership with Adobe Creative Cloudvii (also via a membership plan). In addition to the automatic transfer of images and the ability to edit images in their original quality on partnered services and applications, image.canon will make it easier for users to store and share their images.

As AI and 5G technologies are implemented, Canon will continue to propose new ways to capture images and enjoy photography by enabling cameras to communicate in both directions, such as remote, real-time editing of photos and videos captured at outdoor events, cloud-based RAW image data editing and capture assistance tailored to users’ preferences.

image.canon Functions and Features

Upload of files in their original qualityviii
Users of Canon cameras can upload image files in their original quality to image.canon via Wi-Fi and store them for 30 daysix.

Up to 10 GB of longer-term storage
Users who want to save image files in their original quality after the 30-day period can migrate the data to a 10 GB longer-termx storage space.

Direct image uploading via Wi-Fi
Beginning with the currently-in-development EOS R5, future Canon cameras equipped with automatic image transfer functionality will be able to automaticallyxi upload image and video files in their original quality directly to image.canon and store them for up to 30 days simply by turning on the device.


Automatic transfer to external web services Automatically download to your PC Social Network Service (SNS) connectivity
Files on image.canon can be automatically transferred to such services as Google Drive. Starting from June 2020, additional partnerships with Google Photos via Google One cloud storage - a membership plan for expanded storage, and with Adobe Creative Cloud (also via a membership plan), will greatly improve post-shoot workflows. Using a dedicated PC application, image files can be automatically downloaded from image.canon. From the image.canon mobile app, users can easily post on SNS and YouTube and share images.

image.canon will be available in Australia from April 2020 and will be free of charge for users.

For more information on image.canon, please visit: https://image.canon


i The CANON iMAGE GATEWAY Online Album Service will end operation in mid-March 2020, and image.canon will be a successor to the service. From the beginning of the data migration period in April 2020 until its completion, users will not be able to access any image files or albums already uploaded to the service. Your CANON iMAGE GATEWAY Online Photo Album images and albums will migrate to image.canon. However, image titles and comments that you edited in Online Photo Album, as well as tag information, will not migrate. There is no feature for sharing albums with image.canon.

ii All Canon cameras released before the EOS R5 will, at minimum, support manual file transfer. Manual file transfer will be enabled from the start of the new service in April 2020. Automatic file transferring, available for cameras equipped with the automatic file transfer function, beginning with the currently-in-development EOS R5 (announced on 13 February 2020), requires users to connect the camera to a Wi-Fi access point that has been registered in advance.

iii Original quality image and video files are stored for 30 days from upload. There will be no capacity restrictions in general, however due to operational reasons, there may be situations where Canon needs to restrict upload capacity.

iv All Canon cameras released before the EOS R5 will support manual file transfer

v Original quality Image and video files are stored for 30 days from upload. There will be no capacity restrictions in general, however due to operational reasons, there may be situations where Canon needs to restrict upload capacity When uploading an original image file, a thumbnail file (up to dimensions of 2048 pixels) will also be automatically generated and stored. Thumbnail files can still be viewed on image.canon at any time up to 1-year after expiration of the 30-day period following the original upload unless they are deleted by the user beforehand.

vi Any file, including thumbnails, which the user does not access via image.canon for an entire 1-year period will be deleted from the service.

vii Google Drive, Google Photos, Google One and YouTube are trademarks of Google LLC. Adobe Creative Cloud is either a registered trademark or trademarks of Adobe in the United States and other countries. Wi-Fi® is a registered trademark of the Wi-Fi Alliance. Other company names, products and services mentioned in this document are trademarks or registered trademarks of their respective owners.

viii Original quality image and video files are stored for 30 days from upload. There will be no capacity restrictions in general, however due to operational reasons, there may be situations where Canon needs to restrict upload capacity.

ix When uploading an original image file, a thumbnail file (up to dimensions of 2048 pixels) will also be automatically generated and stored. Thumbnail files can still be viewed on image.canon at any time up to 1-year after expiration of the 30-day period following the original upload unless they are deleted by the user beforehand

x Any file, including thumbnails, which the user does not access via image.canon for an entire 1-year period will be deleted from the service.

xi All Canon cameras released before the EOS R5 will support manual file transfer.

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