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Printer Help Starts Here

Print Assist is your one-stop destination for help with setting-up, replacing, or getting more out of your Canon Inkjet printer.

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Learn how to set-up and make the most of your printer.
  • Making setup easier

    Making setup easier

    Our team has crafted some simple step-by-step tips and instructions to help you get setup and printing in no time. Get started by searching for your printer above.

  • Service and Support

    Services & Support

    Canon has created an easy to use self-help section which can help with frequently asked questions (including troubleshooting), where you can find online manuals, setup guides, and a guide to some advanced printer functions. Get help here.

    If you need further assistance, or your printer needs service or repair, please contact our friendly Print Assist Team using the form below to discuss support options. Terms apply.

  • Replacement Promise

    Replacement Promise

    If your consumer inkjet printer is found to be defective within the applicable manufacturer warranty period, we’ll replace it with the same, or an equivalent model free-of-charge (excludes damage caused by external factors). To check your eligibility, please see warranty information inside the product box or visit* If you wish to exchange or return an eligible printer please contact our friendly Print Assist Team using the form below or by calling 13 13 83.

    Disclaimer: Our replacement promise is in addition to your rights under Australian Consumer Law which, depending on the type of fault, includes repair, replacement or a refund. Available for eligible printers purchased in Australia from Canon Australia and its respective authorised retailers.

  • Product Recycling Programs

    Product Recycling Programs

    Did you know that Canon offers access to free recycling services, not just for printers and cartridges, but for your other technology devices too? Discover how you can make a difference via our recycling programs.

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